Adam Teoke Email & Phone Number

Bratislava, Sk

Ghent, Flemish Region, Belgium

Bratislava, Slovakia

Fort Lauderdale, Florida, United States

District Brno-City, Czech Republic

I managed projects involving multiple departments or cross-functional teams. Resource, project schedule planning as well as project budget planning. Monitoring the project from initiation through delivery. Ensuring completion of the project and implementation within budget and on time. Working closely with C-Level Management, Product Management as well as data analysts and developers.Projects where I played a key role as the project manager- B2B product - data visualization for airports, having 10 separate airports as customers.- Implementing SAP SuccessFactors for the whole company, 2500+ employees- Internal product - survey slack bot- Automated tracking of company OKRs via google app script Responsibilities during my role:- Definition of deliverables and expectations- Prioritization of tasks- Communication with external support services and suppliers- Gathering of project documentation- Initiation, planning and delivery- Tracking and reporting of projects status, time scope and budget adherence- tools: atlassian(JIRA, confluence), GitLab, GSuite

District Brno-City, Czech Republic

In addition to the previous role:- I assisted with mapping and improving internal processes.- I tested new products that supported claims workflow.- I was part of a team that established vendor site in India. I was responsible for training claims agents and setting up their processes.

District Brno-City, Czech Republic

I was responsible for:- reviewing, investigating and solving client claims. B2B and B2C oriented- Communication with customers directly - Scope of around 20-30 claims a day regarding cancelled/missed flights and various issues with money transactions.