Driving business growth and building long-term client relationships in the courier and logistics industry. I specialize in identifying new opportunities, developing tailored delivery solutions, and executing strategic sales plans to meet and exceed revenue goals. Passionate about delivering value-added services and fostering partnerships, I collaborate with operations teams to ensure seamless solutions and customer success.

Cybersecurity and compliance expert acting as a bridge between client's compliance goals and the technical solutions needed to achieve them. Deep knowledge of cybersecurity standards, technology, and risk assessment helping clients navigate the complex landscape of NIST 800-171 and CMMC compliance, safeguarding their sensitive data and infrastructure.

Responsible for managing channel partner relationships, developing and executing effective sales strategies, and driving revenue growth for increased market share for telecommunications products and service offerings. The role included developing and maintaining relationships with technology solutions distributors, MSP's within the Evergreen Services Group portfolio, suppliers, partners, as well as account management for existing client base.

Responsible for selling company solution set to SMB markets with focus on managed IT services and cloud offerings. Call on C-level executives to uncover pain points, generate new business relationships, setting qualified appointments for BDRs, and assisting in closing sales.

Build vertical sales pipeline selling websites and add-on services including search engine optimization and pay per click advertisement. Manage full sales cycle from prospecting and sales presentations to negotiating and closing the deal. Identify new sales opportunities, assessing client needs and leveraging consultative and solutions sales techniques to educate customers and recommend products

Delivered friendly and professional customer service and support, serving as highest escalation point for customer issues. Interfaced with customers to understand issues and solve problems, mitigating ongoing risks and leveraging effective conflict resolutions skills. Collaborated interdepartmentally to issue refunds or credits, provide timely issue resolutions, and ensure customer satisfaction

Supported clients purchasing, selling, and leasing real estate, representing residential buyers and sellers across downtown Austin. Strategized marketing campaigns to attract new business opportunities, setting up meetings and confirming client needs and goals. Met with clients and discussed options for funding, strategies, marketing, and other potential client necessities. Completed market research and negotiated sales, ensuring clients purchase real estate for the best price and sell for top dollar.