Adam Thwaits Email & Phone Number

Supporting the Heateam staff and management by ensuring maximum customer satisfaction whilst maintaining efficiency and quality data and continuous improvements

Self employedData AnalystExcel GuruVery high skills in Access, Word, Project, Power PointWebsite developmentIntermediate skills in Adobe Dreamweaver and Illustrator

Business Consultant - Option appraisal and development of a business case for a shared service centre for procurementImproved processes to develop the Council’s embryonic Contact Centre. Business Process Re-engineering (BPR)Systems Designer, responsible for the design and development of the systems required to support the recommendations from the BPR process, based around the Council’s existing ICT. Prince2 - became fully qualifiedProduced training manuals to ILM standardsProject managed the project that gained Broadlands ISO accreditationData Analyst – Analysing, cleaning and improving data systems, created new databases to replace old and clunky excel/word systems. Produced electronic forms for feedback from clients and students

Creation and maintenance for all Access databases and data extraction from main frame AS/400 system, Implemented Bar Coding stock Control for stores and warehouse,Improved stock take system which resulted reducing site down time during stock take – resulting in a saving of 5 days every year. Was the main on site presence for the implementation of the AS/400 Movex computer system (MRP, Finance, etc.) system.

Produced Production Plans based on stocks, actual and forecasted orders and available labour, using the “Fourth Shift” computer system plus Excel and Word reports

Produced over 40 varieties of product over 4 production lines, using up to 90 people.Reduced production downtime by implementing a “stock awareness” system.

Controlling the UK & International distribution operation along with the finished goods warehouse

Responsible for checking stocks, finding discrepancies and applying new procedures to stop any re-occurrence