Adam Kalinowski /Ka.LʲiˈNɔf.Skʲi/ Email & Phone Number

London

London, England, United Kingdom

• Visitor Experience:
• Ensured a professional and friendly visitor experience and a high standard of customer care.
• Ensured public spaces are fit and pleasant for public use.
• Acted as Duty First Aider and Fire Warden, and contribute to disaster planning and implementation, including delivering fire safety training and coordinating the fire safety rota.
• Acted as designated premises supervisor for the Museum’s premises license.
• Daily management of Visitor Experience staff… Show more Visitor Experience:

London, United Kingdom

• My key responsibilities included leading a front of house paid team of 8 and coordinating a volunteer team of 60. Alongside this I oversaw a day to day operation of Museum's cafe and maintained its online shop.Day to.
• Opening and closing the Museum daily.
• Front of House administration duties: maintenance of paid staff and volunteer rotas and timesheets.
• Assisting in museum events.
• Volunteer management: recruitment, training, monitoring… Show more My key responsibilities included leading a front of house paid team of 8 and coordinating a volunteer team of 60. Alongside this I oversaw a day to day.
• Volunteer management: recruitment, training, monitoring, supporting, motivating and accrediting volunteers and their roles. Managing budgets and resources, including the reimbursement of expenses.

• My key responsibilities include leading a team of 4 and focusing on driving the Key Performance Indicators which comprise of; Units Per Transaction, profit conversion, stock variance, wastage, labour control and.
• Compliance to legal standards of… Show more My key responsibilities include leading a team of 4 and focusing on driving the Key Performance Indicators which comprise of; Units Per Transaction, profit conversion, stock.
• Compliance to legal standards of health, safety and hygiene
• Training, developing and managing an effective and happy team
• Providing exceptional standards of food and service
• Ensuring that supplier and staffing costs reflect sales

• Being a part of The Design Museum retail team:
• Customer service.
• Merchandising, stock rotation.
• Cash handling, till reconciliation
• Helping visitors to familiarise with the museum as a whole.
• Assisting with maintaining online shop – preparing items to be dispatched, communicating with online shop manager.

• Being a part of The British Museum retail team:
• Customer service.
• Basic merchandising, stock rotation.
• Cash handling.
• Helping visitors to familiarise with the museum as a whole.