KORE Wireless is a global leader in IoT solutions and management capabilities, and is consistently recognised as the highest-ranked non-carrier in the Gartner Magic Quadrant for Machine-to-Machine Services worldwide.KORE is the largest independent IoT connectivity management provider globally, creating value for customers in the rapidly expanding world of IoT.

KORE Wireless is a global leader in IoT solutions and management capabilities, and is consistently recognised as the highest-ranked non-carrier in the Gartner Magic Quadrant for Machine-to-Machine Services worldwide.KORE is the largest independent IoT connectivity management provider globally, creating value for customers in the rapidly expanding world of IoT.

Product owner for all Consumer eSIM projects – leading the first major delivery in this space for EE under an Agile framework. Delivering industry leading, seamless OTA and provisioning capabilities for EE. Owning requirements backlog, definition and prioritisation, business casing, commercial performance, and future product roadmap.Leading discussions with major global technology and SIM vendors for new provisioning capabilities, in-life SIM enhancements and operational efficiencies.Developing roadmap of future eSIM enablers for Consumer IoT – identifying monetisation opportunities with Group Strategy & Propositions, outlining requirements, prioritisation, and advocacy to achieve buy in.

Responsible for all aspects of product management for a significant group of products / services within BT Mobile – including responsibility for the design and development, costs, inputs into procurement processes and tenders, inputs into Legal & Regulatory, in-life service management, product innovation and quality.Commercial ownership and optimisation of third party supply chain relationships, services and processes across BT Mobile – including strategy and operational management for logistics, devices, SIMs and applications.Owning all development for the BT Mobile app, defining and delivering the future roadmap.Subject matter expert for Mobile / Future Technologies within BT Mobile Products team.Line management of two Product Managers – (1) SIMs & Logistics, (2) Apps & Digital.Leading BT development of the first ever BT branded 4G device (4G Mini Hub), to deliver the UK’s first / market leading convergence offer, “BT Plus”.Making BT Mobile the first in BT Group to adopt Half-ID SIM format – saves 3T of plastic/yr, 50% CO2 reduction.Launching Data SIM / Tablet / MBB – delivering Incremental sales / future growth for BT Mobile.Cost savings and operational improvements – delivering £500k per annum cost savings through Group alignments and process improvements, overhauling stock management / SIMs / Welcome Packs.Supporting definition and delivery of future enablers for BT Mobile – data products, eSIM, VoWiFi / VoLTE etc.

Product ranging strategy, category management, and own-brand device development for tablet, mobile broadband, and IoT portfolios. Assessing current market / technology trends, customer insights, historical sales data, and forthcoming vendor product roadmaps. Delivering a balanced portfolio of products that drive EE's commercial / strategic objectives, and innovation leadership.Influence, persuasion, and commercial negotiation with vendors, external partners, internal business stakeholders. Ensuring support of device ranging strategy, and successful delivery / commercial performance of selected products. Managing the product lifecycle for non-handset devices to replacement / end of life.Developed EE ‘Smart Home’ strategy, conducting detailed market research, business casing, vendor negotiation.Delivered comprehensive category strategies, taking EE to 50+% UK market share - cellular tablet, 60+% UK market share - mobile broadband (vs. ~35% UK market share in handset).Product design and development with vendor partner to deliver the world's first action, and wearable 4G live streaming cameras – leading the market with exclusive new 4G product categories. ‘4GEE Action Cam’ winning Mobile Choice Consumer Awards 2015 “Connected Gadget of the Year”.Product selection and bespoke design / development with vendor partners to bring to market a range of highly innovative and differentiated EE branded devices:- Exclusive, design-led 4G Mobile WiFi device portfolio (4GEE WiFi, 4GEE WiFi Mini, Osprey 2).- World's first 4G connected kids' tablet (with child-proof bumper and parental control software).- Redefining expectations for ODM with high quality, great value 4G devices (Hawk, Eagle, Harrier Tab).- UK’s first 4G Car WiFi – establishing ‘connected car’ category with bespoke automotive 4G hotspot.- IoT devices – “Kids Watch”, “Pet Tracker”, “Assisted Living” devices (developed but not launched).

Managing the devices workstream for the launch of the UK’s first 4G mobile network, and the EE brand. Accountable for the quality of all launch activity for the first 4G LTE devices brought to the UK market (handsets and MBB).Anticipating challenges and proactively finding ways to ensure excellence of execution. Focused on ensuring clarity, consistency, and alignment of all communications and marketing collateral.Managing channel marketing delivery for these high-profile device launches, and ensuring that all channels are actively engaged, undertaking sell-in activity where requiredProviding feedback and advice to the proposition / activity owners to improve execution; driving front-line and customer understanding, advocacy and engagement.Presenting board updates detailing launch progress / risks and issues / development of collateral, and facilitating sign off and review activities amongst key stakeholders / multiple channels. Delivered successful execution in all channels; For Samsung Galaxy S III LTE • Note II LTE • HTC One XL • HTC One • Huawei Ascend P1 LTE • 4G Mobile WiFi • Nokia Lumia 920 • Sony Xperia SP – On 4G EE & Orange / T-Mobile brands.

Management and optimisation of Marketing funds; budget management, responsibility for marketing cost centre. Working with Finance, Devices, and Segment Marketing to agree and forecast budget allocations, fixed and variable. Achieving senior buy-in to annual budgets, and ownership of manufacturer supported funding (MSF) approval processDriving the evolution of our Device Marketing platform and processes to manage and optimise Marketing funds via an improved framework. Defining and managing the marketing assets and processes for MSF.Developing channel marketing opportunities across Retail, Online, Direct Response, Telesales, Service, and Sales. Building relationships with all sales channels for both the Orange & T-Mobile brands. Supporting Marketing Campaigns, Events, Incentives for Acquisition, Loyalty & Retentions, B2B.Supplier management and negotiation, hosting regular meetings across all device manufacturers. Forged close relationships and negotiated increased levels of funding.Presentation, evaluation and reporting, driving visibility of Device Marketing team deliverables to key stakeholders, and managing quarterly pitch meetings to sell-in funding opportunities to manufacturers.

Managing 2-3 direct reports; recruitment, setting objectives, managing performance and personal development, instilling enthusiasm for continuous improvement activities.Operational management and financial control for £14m+ bill production budget; associated planning, forecasting, and budgeting. Accountable for timely and accurate billing of 6m PAYM mobile customers. Dealing with operational issues where significant revenue, customer experience, regulatory liabilities are at stake.Supplier management; owning relationships with four key suppliers, accountability for their performance / quality. Driving innovation, cost reduction initiatives, and service improvements.Delivered £5m per annum OPEX savings; developing and implementing projects by using development fund, driving supplier RFPs, identifying process efficiencies and development opportunities across the business.Project delivery and ownership of £120k per annum development fund; developing / prioritising product delivery roadmap. Facilitated delivery of industry leading Revenue Assurance ‘Bill Run Verification’ tool, overseeing design and delivery of Marketing bill messaging secondary decisioning software, developing new SAP transactions and process improvements for financial invoicing.

Analysis, forecasting, reporting of billing metrics, SLAs / KPIs. Monitoring production of bills and financial invoicing. Independently developed and implemented an automated invoicing system. Formed excellent relationships with key suppliers.

Self-funded, solo trip around the world lasting just over a year. Travelling extensively around North Africa / Southeast Asia / Far East / Australasia / Pacific / US doing a variety of work along the way.

Self-taught in the Perl programming language to secure this role. Implementation of customised solutions for dividends, statements etc. Projects included high-profile government contract. Liaising with clients from initial planning and development meetings, creating functional specifications and work schedules, throughout the development and testing stages until delivery.

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