Adam T. Middleton, Mba Email & Phone Number

Seattle, Washington, United States

- Developed, tested, and launched an on demand, self guided Job Order Contracting (JOC) training module for Project Managers and Program Support- Leveraged SharePoint to implement transparent tracking for pre-procurement and change order intake, as well as invoice processing to reduce average processing time from 2 weeks to 1- Collaborated with other departments to conduct gap analysis of current processes to eliminate redundancies and alleviate pain points of 22 Policies and Procedures

Seattle, Washington, United States

- Acted as Spend Control for Job Order Contracting (JOC) projects up to $500K- Reviewed and edited documentation provided by Project Manager to ensure the project is ready for Pre-Procurement- Analyzed invoices to verify accuracy and ensure spend control, collaborated with Project Managers as needed to ensure work was completed/items delivered, then processed invoices- Trained Project Managers, Directors, and new Project Control/Project Support staff on JOC processes from pre-procurement to invoice processing and project closeout- Guided Project Managers through JOC procurement processes when the project is less than $500K, and guide Project Managers through Change Control Board (CCB) processes when the project is over $500K

Seattle, Washington, United States

- Coordinated with Project Control Leads and Project Teams to deliver Capital Dashboards and Agency Progress report to Executive Directors, the Board and the Public in a timely fashion- Collaborated with Subject Matter Experts to create and present PCPP trainings and DECM/PEPD onboarding- Developed, tested and administered annual Delegation Of Authority PCPP quizzes for DECM and PEPD personnel to reduce training load and promote creation of new training- Shadowing and assisting in Project Management for Project specific migration from Sharepoint 2010 to Office 365

San Marcos, Texas

- Implemented new CRM, Slate, and advocated for business process changes due to new capabilities and functionality- Created dynamic email and mail campaigns resulting in over 3 million emails and 500K mailings annually- Developed Next Steps Portal to help increase yield percentage of admitted students

San Marcos, Tx

- Hired, cross-trained, and managed a team of 25 to respond to over 100K calls and over 150K emails annually- Identified patterns in calls and emails and developed training sessions to better assist and curb common issues- Demonstrated excellent customer service, negotiation, project management, and conflict resolution skills through handling escalated calls, emails, and in person conflicts

San Marcos, Tx

- Hired, trained, and managed a team of 5- Contributed to document processing and data entry for 39K applicants annually- Developed and implemented new business processes to cut average processing time from 7 days to 3 days- Served as point of contact for escalated calls and emails

San Antonio, Texas Area

- Manage and generate reports and leads for sales team in Salesforce- Hold sales team accountable for sales goals- Create, execute, and audit magazine distribution routes- Generate invoices and manage Accounts Receivable and Accounts Payable- Represent the company and magazine at grassroots events- Maintain clear communication with clients and gather artwork needed for client advertisements- Control workflows for advertisement generation, photo shoots, advertorial creation, and magazine productions- Place advertisements within the magazine- Oversee magazine budget- Assist in management of interns- Oversee day to day operations

Houston, Texas Area

- Project Manager for corporate during a year long pilot program for merchandising that was implemented in all 107 dealerships- Managed $100K monthly marketing budget as well as planned and executed of all marketing events and giveaways- Developed, negotiated, and managed relationships with vendors- Assisted in creation of Business Development Center and developed training material for the team of 4

Houston, Texas Area

- Managed company’s online reputation via reputation sites and social media- Created numerous Email campaigns- Edited and kept website up to date with current prices, specials, and inventory - Obtained and executed event sponsorships - Represented company at grassroots/community marketing events- Planned and facilitated “Win a Scion tC” event which brought 500+ people to our dealership - Asked to go to Ron Craft Chevrolet Cadillac along with the General Manager by the General Manager

Master Of Business Administration (Mba), International Business

Bba, Marketing

Activities and Societies: Texas State SIFE, Texas State AMA, Texas State Renegade Rugby