Adam Vance Email & Phone Number

Seattle, Wa, Us

Dallas, Texas, Us

► Lead Localization and LQA testing teams across N.A. and Europe with 200+ team members► Ensure partner satisfaction, customer success and account growth for localization, LQA, and voice over dubbing services by meeting or exceeding client expectations► Implemented new AI/ML based machine translation services leveraging LLMs and neural MT► Scaled localization services from 35 to 50+ languages► Lead business operations with Fortune 500 partners in games, e-learning and medical technology sectors for global content delivery, cross-platform testing, and automation engineering► Successfully supporting major clients and customers transitioning to global GenAI Ops programs, through rollout plans using pilots, data and costs analysis

Seattle, Wa, Us

► Led regional publishing partnerships and outsourced service provider contracting ► Built global business plans and territory publishing strategies based on market data, revenue projections, PnL budgets and target product KPIs by country► Performed globalization reviews with design, development, marketing and product management teams on company branding, game text, voice over and website marketing content► Led English game writing and editing; product owner for text features and UX/UI text display► Managed age ratings compliance for art, text content, and sensitive and geopolitical content reviews ► Built a scalable global content publishing, localization and LQA pipeline: From N.A. English into multiple European and Asian language versions, for fast, high quality simultaneous publication to PVP players in N.A., Europe, Asia and Latin America

Canadian Olympic Development Team member. Developed, and delivered new remote training programs during COVID to U.S. and Canadian Olympic sailing team athletes under lockdown via video teleconference and 360° video. Piloted, tested, and successfully implemented a global rollout of combined VR and 360° video technology for use in high performance training by Olympic sailing teams across Europe, the Americas and the Middle East, specifically:► Developed remote training program for Sail Canada with technical courses for Canadian team members► Introduced use of VR in Olympic sailing training programs for teams in the U.S. and Canada, Colombia, the U.K., France, Italy, Denmark, Poland, Sweden, Spain and Turkey► Delivered VR demos and prototype VR programs to product manufacturers for use in retail product marketing & instruction► 4th place finisher at the Pan American Championships of Olympic Formula Kite Foil racing, December 2020

Seattle, Wa, Us

► Provided global game publishing services across the Americas, Europe and Asia for players worldwide► Led international expansion and global publishing initiatives for multiple successful game titles in Europe, Latin America, and Asia, with 2nd and 3rd party partners Netflix, Krafton Game Union, Bluehole studios, Bonus XP and Naddic Games► Live services Writing and Localization team manager, also responsible for regional platform certification/compliance testing, PR, marketing and outsourced community management► Expanded EME's games publication into APAC - evaluated first EME title for publication in Japan and developed successful strategic plan to port from PC -> console in 4 months, lifting "TERA Console" revenue by 130% ► Senior Product Manager for "TERA PC" in Latin America: Led regional publishing partnerships, forecasting, budgeting, PnL, game ops, product KPIs tracking, roadmapping and monetization planning► Published on 5 platforms (XB/PS/PC/Mac/iOS) and in 10 languages, for Netflix and Krafton Game Union: "Stranger Things 3: The Game" & "The Dark Crystal: Age of Resistance", a turn-based fantasy tactics game based on the Netflix series and Jim Henson film IP ► Rapidly launched the Korean action MMO "Closers" in Germany, using lean MVP methodology for business operations and levels of localization

Delivered outsourced product development services for QA, CS, localization and audio voice over recording to game developers and publishers. ► Established PTW Canada - advised and guided founding of a global game services studio in Montreal► Built large-scale partnerships for game QA testing and localization with Warner Brothers► Provided guidance on global strategies for localization and localization QA services in 30+ languages► Delivered English and multi-lingual AAA voice over audio recordings, via studio locations in the U.S., Europe and Asia► Supported game development clients with cross-platform QA for PC, mobile, console and VR games, including performance, compatibility, compliance/certification testing, and QA test engineering► Provided VR services for PSVR, HTC Vive, Google Daydream, Oculus Rift, Samsung GearVR: QA, CS/CX, 360˚ audio voice over, localization and LQA ► Customer Experience: CS, Community Management and blending of CS/CM to maximize channel, platform coverage, reach and efficiency

► Delivered high quality development & content production services for PC, console, mobile and VR games► Provided globalization, culturalization, multilingual localization and QA services► Initiated and built successful new partnerships with major AAA game developers to kickstart new lines of business including voice over audio dubbing, closed beta test and A/B testing solutions► Built custom solutions for global game content and international website production with game studios and publishers► Performed globalization and localization process audits for major publishers, developers and platform holders to optimize delivery time, cost and quality benchmarking► Led business development, forecasting, PnL and contract management with partners

Bellevue, Wa, Us

► Launched the massive online games "Guild Wars"​ and "Guild Wars 2"​ in 10 European and Asian languages, including the recently successful launch of "Guild Wars 2" in China► Designed and developed a global content pipeline for European and Asian languages to support high volume content publication at a pace unmatched in the industry► Innovated and monetized the original Guild Wars franchise with best selling micro transactions, and crowd sourcing features► Developed international business plans and ROI analysis for new territories ► Successfully managed large, cross-team budgets and tracked international product P&L► Managed onsite and remote teams of Product and Project Managers, Localization Managers and Specialists, Editors, QA testers, outsourcing contracts & extended vendor teams

Bellevue, Wa, Us

► Shipped 3 Guild Wars campaigns, one expansion and multiple monthly game updates from 2004-2007► Consistently published high quality multimedia assets (text, video, audio, web, print) in 10 languages across 5 territories► Coordinated global product development milestones for goldmaster deadlines and feature customization for release in European and Asian languages► Developed and implemented security solutions to prevent account fraud and real money trading (RMT) of virtual items

Redmond, Washington, Us

► Managed globalization and localization of Windows Update international and MS Download Center sites►Shipped numerous Windows client, Server products & components in 35 languages► Managed external business partner contracts and outsourcing partners

Redmond, Washington, Us

Redmond, Washington, Us

Education record

Education record