Adam Vorisek Email & Phone Number

San Bernardino, California, United States

As the head of Technical Support at MacroAir, I lead the entire Technical Support team and help them navigate any and all issues that may arise. This entails managing day to day operations of the department, creating training materials and documentation, and providing any other assistance required for troubleshooting and repairing our product hardware.

As MacroAir's Product Manager, I worked closely with Engineering, Sales, Marketing, Technical Support and Production teams to ensure that our company offers the best HVLS fans on the market. I was heavily involved in every aspect of the product from inception all the way through its service life. I drew upon my deep knowledge of the product lines and the.

San Bernardino, CA

• Analyze data from hundreds of weekly issues to discover trends and help improve our product.
• Provide technical support for variable frequency drives, building management systems, and motors.
• Process parts orders and submit purchase orders for over 360 worldwide distributors.
• Developed training materials and coached new hires in proper procedures and etiquette

San Bernadino, CA

• Provide support, technical or otherwise, for our range of products.
• Input customer parts orders, warranty requests, and RMAs.
• Process purchase orders for labor requests and parts necessary for production.
• Coordinate with various departments to ensure orders are correct and completed on time.
• Train new hires in support methods and our product.

Chino, CA

• Performed electrical repairs for large accounts such as Costco, Uline, and various other local companies.
• Was responsible for running wiring and conduit, installation of electrical appliances, and initial startup.
• Wrote summaries of work completed and issued invoices to customers for work performed.

Rancho Cucamonga, CA

• Maintained good relationships with retailers and customers.
• Analyzed competitor's products and features in order to sell the right product to the right customer.
• Monitored inventory and sales of Sharp products in several stores in the area.
• Wrote sales reports detailing which models were selling the best, in order to better forecast future sales.

Rancho Cucamonga, CA

• Utilized extensive expertise of guitars and guitar accessories to help customers make the right purchase, resulting in being recognized as the top salesman my first month.
• Organized company purchases and customer warehouse orders.
• Maintained inventory and performed necessary setups and repairs.

Ba, Business Economics

Activities and Societies: House Representative

Education record