Adam Walker Email & Phone Number

Tulsa, Ok, Us

Us

Inherited an underperforming team without formal leadership and suffered from substandard quality. Evaluated, restructured, and rebuilt a team of unarmed security officers covering 24 locations.Pioneered Emergency Response and Crisis Management Plans improving organizational preparedness and recovery efforts as a result of a workplace homicide. Delivered immediate action plans, response playbooks, and debriefing processes ensuring the safety and well-being of staff members and the organization as a whole.Evaluated enterprise-wide physical security posture and identified risks of only having unarmed security officers due to the environment and having on average 6,000+ visitors daily across all locations. Conducted an RFP to provide armed security services, evaluated 3 security companies, selected 1, and now managing a $600K+ annual contract.Created policies and procedures that increased productivity by 47% in 11 months which led to 1,366 reports; Managed 137 investigations related to threats, workplace violence, theft resulting in identifying, addressing, and mitigating risks. Workplace violence incidents at libraries across the US create unfamiliar territory for administrators and staff unprepared. To increase awareness and preparedness; created and delivered in-house training and presented at conferences providing needed training related to workplace violence, risk management, crisis management, and emergency procedures.Inherited insurance lines (General Liability, Auto, Property, Director & Officer, Flood, Worker’s Comp). Conducted in-depth audit identifying numerous discrepancies that resulted in a refund and reduced annual premiums.

Foothill Ranch, Ca, Us

Investigated 25+ cases of internal theft, workplace violence, and other policy violations.Enhanced CEO safety and security by implementing tailored measures during events ranging in size of 50 - 4000. Conducted 10+ site assessments for SeneGence and second family own business the Kante Group (entertainment company with restaurant, drive-in movie theater, and E-sports game location) identifying deficiencies in security cameras, access control, and policies and procedures. Collaborated with stakeholders of both groups to create RFPs for security technology.

Oklahoma City, Oklahoma, Us

Built and led a diverse cross-functional team with 7 direct reports and 100+ indirect reports. Team consisted of Armed Security Officers, Executive Protection Officers and GSOC Specialists providing services to 4,500+ employees across Corporate HQ, 3 Data Centers, and 50+ locations throughout North America. Created and managed a $8mm annual budget across Physical Security, Executive Protection, Crisis Management, and Contract Security. Evaluated 6 contract security companies to provide armed security services including executive protection. Selected and managed a security contract exceeding $1.5mm annually.Chaired Crisis Management Team; Enhanced global organizational preparedness by developing and implementing comprehensive crisis management plans in alignment with ISO 22361; lead annual table-top exercises ensuring annual and bi-annual training for CMT and Sr. Leadership.As a result of a credible threat of violence towards employees and C-Suite a Threat Assessment and Management Guide was created in collaboration with HR, IT, Trust and Safety, Legal and 3rd party Threat Management consultant. Due to the lack of investigation procedures, worked collaboratively with Legal, HR, IT, and Trust in Safety as a significant contributor in developing the first Internal Investigations Policy and Procedures aligning with U.S. Sentencing Guidelines. Conducted 65+ investigations e.g. workplace violence, theft, and others.Collaborated with IT on evaluating and implementing new integrated physical security technology e.g., security cameras, access control and burglary alarms to increase the security and monitoring capabilities across all locations ensuring alignment with ISO 27001. Deployed a crisis management and mass notification system streamlining communication globally during emerging threats or active crisis situations.

Identified and implement high-risk project that resulted in locating over $900k worth of discarded merchandise; Identified new theft trends after the rollout of new procedures and controls that lead to 30+ investigations and the recovery of over $75k in merchandise.Inherited an underperforming team without former leadership; In partnership with IT developed an in-house guard management system to track inbound and outbound shipments, incident reports. With mentoring, coaching along with new guard management system achieved a 60% increase in activity over 8 months.Contributed towards opening a subsidiary company; Contributed to the success of obtaining ISO 9001 certification by developing controls.Upon reviewing policies and procedures relating to the transportation of merchandise identified several opportunities for loss. Created new procedures resulting in more secure transported methods with 3-point verification methods thus resulting in insurance allowing the transportation of additional merchandise which increased productivity and production.

Created and managed $800k annual budget, built and led team from zero to 30+ full-time and part-time employees providing security and loss prevention programs in a 2.5mm square foot facility with 5,000+ employees annually. Promoted to Area Manager; managed teams in Oklahoma and West Virginia with 10 direct reports and 60+ indirect reports.Conducted training for 3,000+ employees covering topics such as emergency procedures and asset protection initiatives.Leveraged data analysis tools to identify trends in theft or loss, enabling targeted investigations that yielded a significant improvements in asset protection outcomes; 55% increase of internal theft cases resulting in $50k+ in recovered merchandise, achieved $1mm+ in e-fraud avoidance and zero in-transit loss in 2015 and 2016.Conducted 75+ interviews and investigations encompassing theft, workplace violence, and other policy violations.

New York, Ny, Us

Developed and managed $500k budget consistently delivering services within fiscal constraints while maximizing available resources for crime prevention efforts.Conducted 60+ interviews and investigations encompassing financial crimes, workplace violence, theft, and more.Improved community safety by implementing policing strategies and fostering strong relationships with local organizations; created first ever School Resource Officer Program.

Bentonville, Arkansas, Us

Championed safe practices reducing workplace injuries by 20% in one year.Led facility in passing the Asset Protection Corporate Review with zero critical finds in 5 years.To ensure compliance; facilitated classroom and practical training for the Serious Incident Response Team, Haz- Mat team, and the Fire Brigade to increase awareness and safety throughout the facility.

Bartlesville, Ok, Us

Conducted 400+ interviews and investigations encompassing financial crimes, fraud, workplace violence, theft, workplace accidents, and more.As a Field Training Officer; trained 15+ new officers on department policies and procedures, police procedures, created an inclusive environment for learning and taught the importance of public service.Instructed in the basic police academy to 500+ recruit police officers providing practical and real-life scenarios to build confidence and mind-map high stress situations to help further develop knowledge, skills, and abilities. Served as member of the Special Operations Team responding to critical high-stress situations and utilizing risk and crisis management techniques to assess and resolve the incident with minimal impact to the community and persons involved.

Bartlesville, Ok, Us

Graduate Certifiate, Organizational Crisis Management

Bachelor Of Science (Bs), Organizational Management And Ethics

Associates Degree, Police Science

Associate'S Degree, General Studies