Adam Welsh Email & Phone Number

York, Pa, Us

York, Pennsylvania Area

My main responsibility is downtime mitigation with an I.S. perspective. I frequently fix IT issues that impact the assembly line. I monitor and maintain multiple information technology systems such as servers, networks, databases and SAP applications. • Resolve major incidents on the assembly line.• Support 100+ computers on the assembly line.• Support critical infrastructures in fabrication, paint and assembly.• Initiate and manage critical event calls.• Reduce IT… Show more My main responsibility is downtime mitigation with an I.S. perspective. I frequently fix IT issues that impact the assembly line. I monitor and maintain multiple information technology systems such as servers, networks, databases and SAP applications. • Resolve major incidents on the assembly line.• Support 100+ computers on the assembly line.• Support critical infrastructures in fabrication, paint and assembly.• Initiate and manage critical event calls.• Reduce IT downtime through continuous improvement. Show less

• Resolve major incidents on the assembly line.• Support 100+ computers on the assembly line.• Support critical infrastructures in fabrication, paint and assembly.• Initiate and manage critical event calls.• Reduce IT downtime through continuous improvement.

My time spent as an intern was a great learning experience for IT support. My responsibilities ranged from helping end users to supporting the shop floor. The work that was completed was logged in a ticketing system.• Provide customer service by helping user’s with computer issues.• Support computers on the shop floor.• Report SAP related issues in IBM Maximo/Service Now and help resolve them.• Set up computers/printers on the network.

Bachelor Of Science In Information Technology Concentration In Cyber Security Technology, Information Technology, 3.875

Associate'S Degree, Information Sciences & Technology