- Build varied lesson plans including lectures, tutorials, and in-class exercises- Provide assistance for students' web design projects and assignments- Advise students on design choices relating to UX, colour theory, web trends, etc.- Evaluate work based on creativity, organization, and ability to expand on prior concepts- Have taught in-person and online courses, prioritizing class engagement and hands-on learning

- Portfolios included TD.com and high-impact digital assets (incl. Branch Locator, Direct Investing)- Responsibilities such as request intake, project management, ticket support, cost estimates and billing requirements, Quality Assurance testing, delivery timelines, resource coordination- Acted as triage support for business partners and vendors, along with customer-identified errors, fielding questions about urgent updates, site capabilities, production defects, and several other digital content troubleshooting scenarios; in addition to planned projects- Coordinated resources including onshore and offshore developers, third-party vendors, QA engineers, and partners across numerous business units

- Key member of Intranet team, managing content for company-wide internal communication- Built sites, pages, surveys, auctions, dynamic lists; supported CEO communication- Managed cross-departmental relationships, advised partners how to best display their content- Acted as backup intake manager to review, assess, and assign tasks to team members

- Created multimedia collateral incorporating photos, videos, digital signage, and copywriting- Assisted in the strategy and development of major program initiatives, including web strategy, visual branding, and town hall presentations- Led multiple workshops, discussions, and other learning & development opportunities

- Assisted in the strategy, development, design, content, and analytics of internal/external sites- Created communication/marketing content including copy, design, photography, videography

- Performed various maintenance duties at Empire Life Corporate Head Office including repairs, preventative maintenance, renovations, employee service requests, and lawn maintenance- Known to be a team player, take initiative, effectively manage time, satisfy employees' needs, and assist co-workers and contractors