Adam Stiles Email & Phone Number

New Port Richey, FL, US

Philadelphia, Pennsylvania, US

• An American Facility, Food and Uniform provider that operates in the fields of Education, Healthcare, Sports & Entertainment and Business and Industry. Responsible for supporting the entire West Region. Job Duties.
• Subject Matter Expert for Operations Excellence, Client Retention, Safety and CMMS programs nationwide
• Developed and maintained excellent vendor relationships with 3M, Ecolab, Diversey, Kaivac, Tennant, USA Clean, TMA, Go Spot Check enabling increased productivity, training, and service levels with Front Line Managers.
• Drove innovation, recruitment, training, implementation of programs along with ongoing start up support process for incoming business locations including Sports Stadiums, K-12, Higher Education, Healthcare, EBay.
• Extensive travel to troubled locations for triage activities analyzing P & L, customer relationships and improving operation processes and procedures to retain client satisfaction and improve profitability results.

Lenexa, Kansas, US

• Responsible for developing the franchise network by implementing the startup of new franchisees and supporting, influencing and leading them in growth. Duties included strategic planning, on boarding them into the.
• Led the recruitment, implementation and ongoing support process that resulted in City Wide growth from 5 franchise cities to 33 franchise cities in 10+ years.
• Demonstrated ability as a Performance Business Coach for 15-20 franchise locations coaching and influencing them to improve on revenues and profitability. 100% growth of in revenues with each market.
• Played a major role in driving sales and maintaining high customer retention rate of 90% taking City Wide from $86,000 per month in revenue to $10,000,000 per month in revenue during this period.
• Experienced leader that helped City Wide Franchise to entering The Entrepreneur 500 ranking for 2007, 2008, 2009 and 2010. In 2015 they reached the Top 300 Franchise Concepts.
• Successfully negotiated national agreements on behalf of City Wide with major suppliers such as Staples Advantage, Hillyard Chemicals and Clarke Equipment to reduce franchisee costs by 30%..

Lenexa, Kansas, US

Responsible for all sales and customer service for 75 buildings. Duties included all aspects of Customer service, selling additional services and problem solving on a daily basis. Interacting with a variety of personalities while displaying leadership abilities.

Responsible for all aspects of running the Kansas City branch. Duties included all HR functions, Route implementation, Advertising, Marketing, Leading a profitable call center, P and L accountability and Training and Development of all personnel.

Duties included aggressively marketing our product line to establish new accounts and expand business with existing accounts. Maintain all aspects of HR, Training, Succession Planning and Development. Performed customer service for high-profile accounts while achieving consistently high service levels creating long term customer relationships. P and L.