Amanda Daniel-Deangelis Email & Phone Number

South Carolina, United States

Boston, MA, US

• Manage strategic project initiatives, collaborating with managers to develop plans, allocate resources, and define timelines for deliverables.
• Direct end-to-end project lifecycle from initiation to completion, managing timelines, workflows, and deliverables within budget and deadlines.
• Utilize project management tools like Asana to enhance efficiency and collaboration in multidisciplinary teams.
• Conduct weekly production meetings for the MarComm project management and creative services team members.
• Partner with the Director of Marketing Project Management to optimize processes and implement innovative strategies, lead training sessions for the creative services team, managers, and fellow project managers.
• Manage external vendors and internal stakeholders, ensuring alignment with organizational goals and maintaining quality control standards.

Boston, MA, US

• Organize and facilitate meetings with diverse stakeholders to define project objectives, resource requirements, timelines, and deliverables, supporting project and organizational goals.
• Develop, manage, and communicate project expectations, updates, and milestones to key stakeholders, including status reports, progress updates, roadblocks, contingency plans, and retrospectives.
• Partner with program leads and managers to create project plans, assign resources, develop estimates, and establish timelines for funded deliverables.
• Manage projects from initiation through kick-off, execution, and completion, overseeing timelines, workflows, communications, and production of deliverables.
• Monitor and evaluate project plans, tasks, resources, and deadlines, ensuring all post-project needs were met to accomplish project goals.
• Estimate project costs, track and report on budget versus actual expenditures, minimizing the need for write-offs by managing scope creep and ensuring accurate estimation.

New York, NY, US

• Directed strategic insight and marketing training sessions for Cisco, enhancing channel marketing materials development.
• Managed global and regional budget tracking and projection for marketing services.
• Directed diverse projects, including homepage management, campaign creation, template builds, websites, social media, and custom projects for Cisco and Zift.
• Ensured service requests met stakeholder expectations and adhered to SLAs and SOW requirements.
• Negotiated and renewed a $500,000+ Zift Digital Services (ZDS) agency subscription with Cisco, demonstrating strong client rapport and contract management skills.
• Navigated challenges like late project submissions and resource constraints, fostering open communication and resolution.

Greenville, South Carolina, US

• Facilitated communication between account executives, clients, and internal teams, ensuring clarity on estimates, schedules, and order specifications.
• Managed multiple projects simultaneously, overseeing estimation, planning, and production processes with attention to detail.
• Gathered and synthesized comprehensive project requirements from stakeholders to inform precise execution.
• Utilized software systems to input and manage requests for quotes, estimates, and orders, maintaining accuracy and efficiency in documentation.
• Led problem-solving initiatives and information gathering, driving cost optimization strategies across production operations.
• Reviewed production proofs, providing actionable feedback to clients, internal departments, and external collaborators to uphold quality standards.

Fort Lauderdale, Florida, US

• Provided assistance to consumers and retailers concerning product operation, repair, safety, and warranty via phone, fax, or email.
• Coordinated service of product through an authorized service center.
• Reviewed new products to maintain appropriate knowledge.
• Assisted customer service representatives when needed.
• Software: Microsoft Outlook, SAP, Segra Unify, and SEGRA call center.

Greenville, SC, US

• Delivered comprehensive product support to consumers and retailers, addressing inquiries on product operation, repair, safety, and warranty via multiple communication channels.
• Coordinated product servicing through authorized service centers, ensuring swift resolution of issues.
• Maintained knowledge of new products by attending training sessions.
• Collaborated with customer service representatives to resolve complex issues and enhance customer satisfaction.
• Implemented streamlined processes for handling product support inquiries, resulting in improved response times and customer satisfaction metrics.
• Facilitated cross-functional communication between internal teams and external stakeholders to address product-related challenges and optimize support services.

Boca Raton, Florida, US

• Promoted and facilitated leadership development for associates and store managers.
• Managed daily production schedules for the entire department, ensuring timely, high-quality, and professional task completion.
• Efficiently operated and trained associates in prepress processes, print production, and bindery equipment operation.
• Collected order information from clients professionally, knowledgeably, and in a friendly manner.
• Administered order details to associates while providing supervision and guidance.
• Maintained constant contact with clients regarding current and future orders.

Eden Prairie, MN, US

• Captured creative and timeless photographs for families.
• Provided a strong customer service experience to all clients and potential clients.
• Communicated with potential customers and called current clients to schedule and confirm photography sessions.
• Performed sales processes to achieve sales goals.

Floral Park, New York, US

• Collaborated with the Director of Marketing and Graphic Designers to develop promotional designs for the hockey club and events.
• Created design themes and graphics for marketing and sales collateral.
• Assisted in web development and maintenance.
• Participated in a team effort to streamline production.
• Photographed various events, including the draft party, company events, team practices, and team headshots.

Framingham, MA, US

• Collected project information from clients to perform tasks accurately.
• Maintained constant contact with clients regarding project status.
• Completed daily production tasks and maintained supplies and equipment.
• Operated prepress, print production, and bindery equipment.

Herkimer, NY, US

• Impacted residents' academic and personal success by hosting activities and programs.
• Provided a safe and respectful living environment for students.
• Assisted Area Coordinators and the Director with night duty, housemate issues, paperwork, programs, and inspections.
• Mediated peer counseling and provided leadership to a diverse set of students.

Bachelor Of Arts - Ba, Dual Majors: Computer Art & Photography

Project Management Professional (Pmp), Project Management

Associate Of Arts And Sciences - Aas, Photographic Technology

Certificate Of Completion, Professional Photography & Digital Photography