A. Daniel Rodriguez Email and Phone Number
A. Daniel Rodriguez personal email
- Valid
Experienced in Incident, Problem, and Change Management, Root Cause Analysis, and multi-technology IT support. Proficient in ISMS, ISO 27001 Lead Auditor. Compliance remediation, SLAs, 3rd party vendor risk and asset management. Skilled in SOC1, SOC2, ITIL v2, and PCI standards. Adept at aligning technology with business goals to create effective solutions. Successful in leading and mentoring cross-functional support teams, enhancing support and productivity in multi-facility settings. Capable of interfacing with all management levels and key support units (Network, Systems, Vendors, Information Security, Web, and Application Developers) in diverse global environments. An excellent communicator with strong client relationship skills and top-notch customer service. Quick learner with high attention to detail, adaptable to emerging technologiesSpecialties: Lead Auditor - ISO/IEC 27001:2022 Lead Auditor (BSI - Certified)IS - Information Security SystemsAU - Management Systems AuditingTL - Leading Management SystemsISO/IEC 27002:2022ISO/IEC 19011:2018Change ManagementAuditor - ISO/IEC 27001:2013 Internal Auditor (TPECS) BSI - CertifiedRABQSA - IS - Information Security Management System v2.0RABQSA - AU - Management System Auditing v2.0Incident ManagementRoot Cause AnalystAsset ManagementVendor ManagementOperations Support ManagementChange ControlSoc2 Type2Sarbanes-OxleyService Level ManagementDesktop & System Operations Support
Medpoint Management
View- Website:
- medpointmanagement.com
- Employees:
- 557
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Medpoint ManagementUnited States
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Is Security AnalystNational Mortgage Insurance Corporation - "National Mi" Sep 2017 - PresentEmeryville, Ca, UsManaging of Monthly (Contractor & account inactivity) and Quarterly (application, servers, database, and OS - Windows/Linux) account access reviews to meet SOC 2 controls requirements. Continuous reviews of in-scope systems and applications with both IT and Business Departments. Quarterly testing of automated active account data to ensure format and value are not compromised between source and destination. Managed hardware/software configuration of User Access Review (Access Auditor tool) instances to meet system, OS and application data formats. Perform daily On-boarding and Off-boarding Badge access management (Openpath) to the Emeryville, Corporate office. Ensured that all new accounts (user, service, email) followed Access Control policies and all account disablements by supporting teams for Active Directory met SLAs. Review daily Salesforce-Remedy assigned tickets. Provide training for management of audit review process, including TCS support staff. Assisted with Vendor questionnaire reviews, Vendor risk assessment and SOC 2 controls/SIG updates. Ensured Access Management and IAM policies were kept up to date with audit and access trends. -
Information Technology ConsultantTranspak Feb 2017 - Aug 2017San Jose, Ca, UsEnsuring access management policies and procedure are being reviewed and applied as required per ISO compliance. Coordinating user access review and asset engagement to secured domains in Domestic and International sites (Austin, San Diego, Washington, Guadalajara, S. Korea, Malaysia, Shanghai, Singapore and Taiwan). Monitoring access activities from both internal and mobile users and reviewing IPS (Infrastructure Prevention System) and IDS (Intrusion Detection System) via CrowdStrike tool. Re-writing polices for asset management including vendor security reviews. -
Is Change Manager / Internal Iso27001-2013 AuditorTrimble Navigation Jun 2012 - Aug 2016Westminster, Co, UsInformation Security Change Analyst working under THS (Trimble Hosting Services) in a Change Management capacity Audit and Review of Engineering Change Request & Engineering Change Orders through Service-Now tool for compliance and ensure Change Management Policy and Procedures are followed. ISO/27001- 2013 ISMS (Information Security Management Systems) internal-auditor (On-Shore/Off-Shore sites - UK, Germany, China, India, Canada and all US). -
Ebusiness AnalystWells Fargo Dec 2010 - Jun 2012San Francisco, California, UsEnforce Enterprise Change Management Policies; Review/Train/Approve daily Wholesale Technology Change Requests (approx. 25-35cr’s/day). Report and document arbitrations using Remedy to identify areas that require attention. Continuously review/audit policy requirements. Chair weekly high risk review meeting with multiple LOB (Lines Of Business) owners and/or vendor support teams. -
It Operations Support Specialist & Vendor ManagementJp Morgan Chase / Wamu Card Services Oct 2005 - Apr 2009New York, Ny, UsManage and ensure that all Systems/Application outages are resolved within SLA's and procedures are followed. Vendor GovernanceManaged DOR review outages from previous day and asses’ impact (Business/Monetary/Customer and User).Spearheaded EDR meetings to review High Severity Outages reports for accuracy. Ensure that Remedy trouble tickets are closed within SLA and ensure that information such as Uptime, Resolution and Root cause (if any) is provided.Work with Vendors such as Siemens, CSC, Verizon Business, Accenture, Wipro and Cognizant to resolve reoccurring issues.Manage PFS Oversite (Asset Management) Approve/Disapprove requests from all Lines of Service such as Laptop/Desktop upgrades, space/memory allocation.Work closely with Siemens Desktop Support for Pleasanton and Arlington sites for upcoming projects and scheduling roll-out procedures for deployment of hardware and applications, including SVP and Senior Management systems, mobile support escalations -
Business Analyst For It Operations/Vendor ManagementJp Morgan Chase / Wamu Card Services Jul 1999 - Apr 2009New York, Ny, UsProvide parallel support for our Vendor's Incident Management to ensure Operational procedure are followed and SLA's (Service Level Agreements) with customers and/or business are met. Complete RCA (Root Cause Analyst) review as well as RCA assignment.
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Operations Support AnalystWashington Mutual Card Services 1999 - 2009UsMonitored multiple Marketing Projects from initiation to implementation. Reviewed test plans to ensure Change Management procedures and guide lines where followed. Manipulated code in Visual Basic for Elixir document automation while managing browser base document automation On-demand and ensured data was not compromised. SME for quarterly ITIL Business Continuity BCP validation.• Validated documents through Quality Assurance procedures prior to roll out of product.• Head of technical vendor governance for streamlining integration of document automation, printing and archiving, including Elixir Technologies, Xerox Corporation, and IBM.• Produced and managed an environment for Letter Automation (Elixir), consisting of five server and three file producing environments. Oversee support for multiple in-house users as well as senior management. -
Business Data Analist Iii – Elixir Development & Project ManagementWamu Card Service / Providian Financial Bank Jun 2001 - Oct 2005Managed projects from initiation to completion.Evaluate various document automation applications in search of the best value added product available.Managed technical relationship with multiple vendors in streamlining integration of document automation, printing, and archiving including Elixir Technologies, Xerox Corporation, and IBM.Instituted service level agreement (SLA) plans to ensure the business and application developers could perform their duties with clarity of all parties objectives.Produced an environment for Letter Automation (Elixir) consisting of 1 server and 3 file producing environments.Put in place a BCP (Business Continuity Plan) for Letter Automation for Disaster Recovery.
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Computer Desktop Support LeadProvidian Financial Bank / First Select Jul 1999 - Jun 2001Responsible for daily support of groups consisting of 25 to 40 customer representatives.Managed applications in multiple operating systems such as Win 3.1, Windows 95, Windows 98, NT and Me.Initiated RO (Roll Outs) of PeopleSoft Management program for Human Resources across various campuses; Pleasanton, Sacramento, CA and Arlington, TX sites.Supported 24/7 all Senior Management and Executive system escalations for multiple sites (Pleasanton, Oakland, San Francisco and Sacramento, CA).In charge of upgrading older operating systems and migrating applications, produced beta version for extensive testing.
A. Daniel Rodriguez Skills
A. Daniel Rodriguez Education Details
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California State University - East BayComputer And Information Sciences And Support Services -
Itt Technical Institute-ConcordComputer And Information Sciences And Support Services
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Bsi - British Standards InstituteIso/Iec 27001 :2013 Internal Audit (Tpecs)
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California State University - East BayComputer And Information Sciences And Support Services
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Heald CollegeNetwork Administration
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Ict Institute Of Computer TechnologyComptia A+
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Heald College-HaywardComputer Science
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British Standards Institute BsiLead Auditor
Frequently Asked Questions about A. Daniel Rodriguez
What company does A. Daniel Rodriguez work for?
A. Daniel Rodriguez works for Medpoint Management
What is A. Daniel Rodriguez's role at the current company?
A. Daniel Rodriguez's current role is IS Assurance Analyst at National Mortgage Insurance Corporation - "National MI".
What is A. Daniel Rodriguez's email address?
A. Daniel Rodriguez's email address is ad****@****hoo.com
What schools did A. Daniel Rodriguez attend?
A. Daniel Rodriguez attended California State University - East Bay, Itt Technical Institute-Concord, Bsi - British Standards Institute, California State University - East Bay, Heald College, Ict Institute Of Computer Technology, Heald College-Hayward, British Standards Institute Bsi.
What are some of A. Daniel Rodriguez's interests?
A. Daniel Rodriguez has interest in Light Search And Rescue, Family And Friend Gatherings, Basketball, Home Improvements, New Technologies, Sports, Team Organization, Such As Fire Safety, Soccer And Volleyball.
What skills is A. Daniel Rodriguez known for?
A. Daniel Rodriguez has skills like Vendor Management, Disaster Recovery, Integration, Business Analysis, Bmc Remedy, Management, Business Process, It Operations, Business Process Improvement, Incident Management, Compliance, Process Improvement.
Who are A. Daniel Rodriguez's colleagues?
A. Daniel Rodriguez's colleagues are Ujjwal Gupta, Ma Buenapedes Lae Agraviador, David Stonefield, Sharice Washington, Jasmine C., Emily Morrison, Francisco Rincon.
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