Leading a Sales & Student Advisors, Admissions and Outreach Team focused on growing online student enrolments across Undergraduate and Postgraduate course offerings including delivery and oversight of our widening participation strategy.Delivering growth by implementing a structured market based approach supported by a geographically dispersed home-based recruitment team covering Lagos and International markets responsible for marketing and awareness, direct engagement with prospective students, teachers and parents and scaling through recruitment partners.Introduced a conversion and course advisor team supported by a comprehensive CRM strategy to convert leads and enquiries to applicants and enrolments supported by an Admissions function which enables a customer orientated application process for students online and those studying with our partner institutions.

Assistant Head, Sales & Student Recruitment at Metropolitan school of business and management UK. Managing and training a team of 15+ student advisors (LAGOS CAMPUS), reporting and providing support to the Sales Director. Successfully ensuring a YoY uplift for last 2 years intakes. The last intakes being Approx. 20% for July 2019/27% to October 2020, and 26% for January 2020/86% for April 2020.> Recruiting new team members> Training team members> Auditing sales CRM system> Providing support to enhance team performance> Setting and monitoring KPI's and Commission structures> Reporting to senior management> CRM trainer (Sales Force)> Assist with development of integration between CRM systems

• Recruitment of Students for the School Analysis and feedback of sales performance.• To co-ordinate, manage and support the daily marketing functions and initiatives within the company.• Identifying new customer and business opportunities.• Researching new product areas and market opportunities for the company Increase sales through the identification and cultivation of new customers.• Preparation of sales presentations for customer meetings.• Maintain comprehensive records and analysis on all marketing activity.• Coordination, preparing and maintaining of all promotional activities.• Arrange introductory meetings for senior management and prospective customers.• Develop a detailed data base of potential new customer/clients for the business.• Maintain "leading edge" awareness on market developments, promotions, materials and technology etc.• Plan and implement an annual marketing plan; regularly updating the management team on progress carry out analysis of the overall competitive landscape, identifying key markets and trends.

HighlightsGenerated new businesses via new client acquisition and referrals from different sales channels. Analyzed and reviewed potential business to ensure maximum profitability. Built and expanded existing client relationships through pro­active contact, account planning, and effective pipeline management. Identified and prioritized activities to maximize revenue contribution from the allocated client portfolio. Provided a high level of professionalism in conducting consultations and profiling with clients.- Coordinate sales effort with team members and other departments.- Analyse the territory/market’s potential, track sales, and status reports.- Continuously improve through feedback from category head and sales head.- Develop expertise in assigned categories based on data analysis.- Collaborate and develop strong relationships with cross-functional team members (e.g.PM, Marketing, Design, Engineering, Analytics, Ops, Customer Service).- Looking forward to help build, lead, and inspire a team of talented Associate Category Managers

Build and improve relationships with customers, key suppliers and partners.Review company practices to ensure clients get maximum satisfaction from their purchases.Identify potential opportunities and inform the sales team to follow up.Educate and inform clients about the company’s products, services and special offers.Attend to client complaints and resolve issues promptly.Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.Work with internal departments to ensure company meets clients’ expectations.Oversee customer relationship management system.

Highlights- Pitching of sales & services to customers. Engaging them in different service packages that meets their needs.- Cultivate customer/client relationship, maintaining ongoing communication and facilitating solutions to address concerns.- Built customer/client trust by prompt resolution to complaints, inquiries, requests and challenges.