Regulatory compliance Audits & Regulatory Reporting Back book validation Data analysis & interpretationclient - one of the top 5 investment banks

For Google's payments Analyzed diverse payments types products for suspicious activity using advanced tools, identified and resolved suspicious transactionsConducted in-depth investigation on flagged accounts by Al tool including origin research, transaction validation to uncover illegal and suspicious transaction patternsReviewed all risk scenarios and account hijacking signals (Account take over - ATO), cookie theft, and payment frauds, payment method hijacking and all… Show more For Google's payments Analyzed diverse payments types products for suspicious activity using advanced tools, identified and resolved suspicious transactionsConducted in-depth investigation on flagged accounts by Al tool including origin research, transaction validation to uncover illegal and suspicious transaction patternsReviewed all risk scenarios and account hijacking signals (Account take over - ATO), cookie theft, and payment frauds, payment method hijacking and all financial scams for all risk-based accounts to mitigate riskHandled APPEALS made by customers and verifying their documents to reopen their accountsPlaced relevant holds on accounts deemed to have fraudulent and suspicious activity and document action taken on time to provide a record of activity and meet the compliance requirementsAnalyzed fraud trends and contributed to the creation of fraud rules by providing data to support decisionHandle the email and chat consults and verify the user documents sent by customer (KYC)without missing, TAT and maintaining SLAResponsible for verifying and validating documents to onboard Google's merchant business accountsMeeting key performance indicators, SLAs and maintain consistent monthly quality standards Show less