•Utilize leads generated through social media networking to convert potential customers.• Create job cards for customers upon theirarrival at the garage.• Communicate with costumers to understandtheir inquiries and concerns.•Liaise with the floor supervisor and the floor diagnosing team to identify and address the issues with the customer's vehicle.• Find the appropriate solution for the customer's car troubles.• Ensure all necessary repairs and services are accurately documented on the job card.• Oversee the delivery process of vehicles to customers, ensuring a seamlessexperience.• Serve as the primary point of contact for customers from lead acquisition to car delivery.• Adhere to all company and garage rules and regulations.