Product Support Specialist
Current1. Learning to be a specialist in the enterprise software of CareStack and the Business - United States Dentistry - to be able to support external stakeholders of the software platform.2. Responding to customer queries in a timely and accurate way, via phone, email, or chat3. Helping identify customer needs and help customers use specific features.4. Analyse and report product malfunctions (for example, by testing different scenarios or impersonating users)5. Update our internal databases with information about technical issues and useful discussions with the team.