Adarsh More Email & Phone Number

Pune, Maharashtra, India

At Maxamtech Digital Ventures, a dynamic startup specializing in interactive gaming platforms, I played a crucial role in delivering exceptional customer service and ensuring a seamless user experience for our gaming app. This position allowed me to leverage my customer service skills in a fast-paced, innovative environment while collaborating closely with various teams to resolve complex issues.Key Responsibilities:Addressed and resolved a wide range of customer inquiries and… Show more At Maxamtech Digital Ventures, a dynamic startup specializing in interactive gaming platforms, I played a crucial role in delivering exceptional customer service and ensuring a seamless user experience for our gaming app. This position allowed me to leverage my customer service skills in a fast-paced, innovative environment while collaborating closely with various teams to resolve complex issues.Key Responsibilities:Addressed and resolved a wide range of customer inquiries and technical issues related to our gaming app through multiple channels including email, chat, and support tickets.Collaborated with game developers, product managers, and other teams to troubleshoot and resolve complex customer queries, ensuring a smooth and enjoyable gaming experience.Assisted in identifying and escalating recurring issues and providing feedback to enhance the app's features and user experience.Maintained up-to-date knowledge of game updates, features, and common issues to provide accurate and helpful support to users.Key Achievements:Successfully managed and resolved high volumes of customer interactions, contributing to improved user satisfaction and retention.Played a key role in coordinating cross-functional efforts to address and resolve complex support issues, leading to a more efficient problem-solving process.Contributed to the development of support materials and FAQs, improving overall customer self-service and reducing repeat queries.My time at Maxamtech Digital Ventures enhanced my ability to manage complex customer interactions, work collaboratively with diverse teams, and adapt quickly in a rapidly evolving industry. This experience has been instrumental in refining my problem-solving skills and deepening my understanding of user-centric service in the tech and gaming sectors. Show less

Pune, Maharashtra, India

In my role as a Customer Service Associate at Teleperformance, I gained valuable experience in delivering exceptional customer support and handling various client interactions. As my first professional role, it provided me with a solid foundation in key customer service skills and introduced me to the fast-paced and dynamic world of client relations.Key Responsibilities:Provided prompt and effective solutions to customer inquiries and issues via phone, email, and… Show more In my role as a Customer Service Associate at Teleperformance, I gained valuable experience in delivering exceptional customer support and handling various client interactions. As my first professional role, it provided me with a solid foundation in key customer service skills and introduced me to the fast-paced and dynamic world of client relations.Key Responsibilities:Provided prompt and effective solutions to customer inquiries and issues via phone, email, and chat.Demonstrated strong problem-solving skills and attention to detail to address and resolve customer concerns.Utilized CRM software to track interactions, manage customer information, and follow up on service requests.Maintained a high level of professionalism and courtesy while managing multiple tasks and meeting performance metrics.Key Achievements:Successfully handled a high volume of customer interactions while consistently meeting or exceeding service quality standards.Received positive feedback from customers and supervisors for delivering outstanding service and maintaining a positive attitude under pressure.This role allowed me to develop strong communication, organizational, and problem-solving skills, and it has been instrumental in shaping my approach to customer service and professional development. Show less

Pune, Maharashtra, India

Pune, Maharashtra, India

In my role as a Customer Service Associate at Teleperformance working with BALIC, I gained valuable experience in delivering exceptional customer support and handling various client interactions. As my first professional role, it provided me with a solid foundation in key customer service skills and introduced me to the fast-paced and dynamic world of client relations.Key Responsibilities:Provided prompt and effective solutions to customer inquiries and issues via phone, email… Show more In my role as a Customer Service Associate at Teleperformance working with BALIC, I gained valuable experience in delivering exceptional customer support and handling various client interactions. As my first professional role, it provided me with a solid foundation in key customer service skills and introduced me to the fast-paced and dynamic world of client relations.Key Responsibilities:Provided prompt and effective solutions to customer inquiries and issues via phone, email, and chat.Demonstrated strong problem-solving skills and attention to detail to address and resolve customer concerns.Utilized CRM software to track interactions, manage customer information, and follow up on service requests.Maintained a high level of professionalism and courtesy while managing multiple tasks and meeting performance metrics.Key Achievements:Successfully handled a high volume of customer interactions while consistently meeting or exceeding service quality standards.Received positive feedback from customers and supervisors for delivering outstanding service and maintaining a positive attitude under pressure.This role allowed me to develop strong communication, organizational, and problem-solving skills, and it has been instrumental in shaping my approach to customer service and professional development. Show less

Bachelor Of Commerce - Bcom, Marketing/Marketing Management, General

The Poona Gujrati Kelwani Mandals H.V.Desai Senior College of Arts, Science & Commerce ,Budhawar Peth,Pune

Company Secretary Executive Entrance Test

Hsc, Business/Commerce, General

10Th, 10Th