PROCESS NAME: SUSPENSE- Working on mainframes systems to rectify errors committed by UPS customers so that they can be sent for billing.- Done lots of automation in mainframes known as Scripting that saves time as well as manpower.- Rewarded as an automation specialist in the month of May.- Have given training to new team members.- Creating monthly reports of total errors rectified by Suspense team and Total revenue generated.AUTOMATION BY VBA - Created applications in VBA Excel by which excel automatically connects with mainframe and do the specified work which was used to be done by my team members manually. Thus, the application saves around 80% of the time taken and saves man power too.- Created application in VBA Excel for other processes also which also requires connection to the mainframe. - Created macro in VBA Excel for other process which automate the reporting done by team leaders.