Adarsh Tiwari Email and Phone Number

-Helping organizations to launch/building various Digital payment methods or ecosystems (UPI, BQR, BBPS, AEPS) & Prepaid Instruments/Co-branding Cards.-Identifying technical challenges and solving them with innovative ideas and robust solutions-Managing complete product delivery lifecycle including design(customer & internal system journey), requirement documentation, sign-off, UAT/ Production, and Post-production activities.-Experience in Cross Border Remittances product development.-Project planning, resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting, and people management (Matrix)-Managing all aspects of a diverse IT project or multiple IT projects, typically involving multiple disciplines in the IT function.-Utilizing expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met-Employing scrum master techniques in Agile development practices.-Responsible for training and implementation of agile methods and standards-Involved in End-to-End testing of the various applications.-Involved in peer code review and many discussion forums.-Engage with cross-functional teams like Technology, Customer Service, and Operations to ensure uptime of dependent systems.- The plan for launching the Transcorp Pre-paid card is executed successfully.- Coordinating with NPCI/Bank for lunching the UPI and IMPS

Team Lead

I am currently working as Technical Manager with A3logics in support division.I am responsible for handling/managing Application and Product support which we are providing to our client named Meltwater. My job role includes taking care of 24*7 support ,customer satisfaction, team member growth in technically , maintaining SLA, & providing the technical solution to end user.Apart from this taking care of escalations and makes sure that all the services are running smoothly at customer end.

Comprehensive database management and migration from SQL

Responsibilities:• Setting up web crawlers using a Graphical User Interface (GUI) to monitor multiple different web sources• Providing systems and support globally• Interacting with clients to provide support for SaaS based service features• Unix administration of our production servers• Established and Trainned a team for global support• Guided and help the team members in achieving their goals