Adarsh Udayan Email & Phone Number

Derby, Gb

Leeds, England, United Kingdom

• Delivered exceptional customer service through clear and empathetic communication, addressing inquiries and resolving issues promptly.• Employed active listening skills to understand customer needs and provided tailored solutions, ensuring a positive customer experience.• Utilized problem-solving techniques to handle customer complaints and de-escalated conflicts, achieving satisfactory outcomes.• Assisted customers across various channels, including phone, email, and live chat, maintaining consistent communication and support.• Gathered and analyzed customer feedback to identify trends and recommended improvements, enhancing overall service delivery

Kochi,Kerala

• Achieved 98.5% accuracy in data entry, carefully documenting key agricultural metrics such as planting dates, harvest yields, and pesticide usage.• Organize and oversee agricultural databases, conducting regular quality checks to uphold data integrity.• Collaborate with experts, researchers, and farmers to ensure accurate and relevant agricultural data collection.• Collaborate in basic data analysis tasks for 50 farmers' groups, encompassing calculations of averages,percentages, and statistical measures to derive valuable insights.• Coordinated 20 crucial meetings, ensuring stakeholders were well-informed through effective communication, achieving a 95% satisfaction rate in delivering important updates.

Kochi

• Assisted procurement teams in sourcing and evaluating suppliers, contributing to cost-effective purchasing decisions and efficient inventory management.• Utilized advanced Excel functions, including VLOOKUP, pivot tables, and data visualization tools, to analyze procurement data and generate insightful reports.• Collaborated with vendors to ensure timely delivery of goods and services, maintaining strong relationships that supported supply chain operations.• Monitored and tracked inventory levels using Excel-based tools, optimizing stock replenishment and reducing excess inventory costs.• Identified opportunities for process improvements in procurement workflows, leveraging Excel analytics to streamline operations and enhance efficiency

Kochi, Kerala, India

Kochi, Kerala, India

• Assisted in coordinating supply chain activities across departments, including procurement, inventory management, and logistics, ensuring seamless operations and timely delivery.• Monitored and maintained inventory levels, conducting regular stock audits to ensure data accuracy and optimal stock availability for production and customer orders.• Facilitated communication with vendors and suppliers to track orders, resolve discrepancies, and manage relationships, supporting efficient procurement processes.• Analyzed supply chain data using advanced Excel functions to generate reports on inventory levels, order fulfillment, and supplier performance, informing strategic decision-making.• Identified opportunities for process improvements within the supply chain, implementing best practices that enhanced operational efficiency and reduced costs.

Msc Supply Chain Management And Logistics, Logistics, Materials, And Supply Chain Management, 58

Bvoc Logistics Management, Logistics, Materials, And Supply Chain Management, Distinction

Activities and Societies: football, listening music,