Adarsha Silwal Email & Phone Number

London, Ontario, Canada

• Maintaining a high level of customer service and quality for all students and staff.
• Recording temperatures, labeling products following FIFO, stocking, and merchandising shelves, and preparing fresh food every day.

London, Ontario, Canada

• Successfully resolved 90% of 2500+ tickets, showcasing expertise in hardware, software, and network issues.
• Developed strong critical thinking skills, took initiative, and positively impacted overall performance.
• Effectively managed challenging calls, demonstrating a calm temperament and leaving customers satisfied.
• Handled real-world IT challenges, including complex issues in software, hardware, and systems.
• Enhanced ability to understand and address client concerns, ensuring increased satisfaction.
• Committed to continuous learning, with a focus on security, authentication, VPN, and firewalls.I am grateful for constant support and mentorship, and I am committed to paying it forward in the future.

London, Ontario, Canada

• Assemble automotive components in a fast-paced workplace while meeting production criteria for quality, accurate dimensions, and required standards.
• Worked with advanced robotic equipment, tools, and computerized plex systems.

London, Ontario, Canada

This was my first job where I learned how to make pizza from scratch, deal with customers, maintained quality, team management, and problem-solving skills. Cooked delicious chicken and pizza which made a lot of customers happy and satisfied. I learned an important lesson "Not to waste food".

Advance Diploma, Cyber Security

• Performed troubleshooting on networks, servers, software, and operating systems while experimenting with various vulnerabilities and.

Computer Science