1. Leadership and Management: - Oversee the operations and strategic direction of Kalam Academy, a prominent study abroad consultancy. - Manage a diverse team of counselors, coordinators, and marketing specialists to ensure seamless service delivery and customer satisfaction.2. Strategic Planning: - Develop and implement strategic plans with Founder Director to drive the growth and success of Kalam Academy in the study abroad industry. - Identify opportunities for expansion and enhancement of services to better serve students and achieve organizational objectives.3. Customer Relationship Management: - Prioritize customer satisfaction by providing high-quality service and personalized guidance to students seeking study abroad opportunities. - Cultivate strong relationships with clients and stakeholders to foster trust and loyalty to the Kalam Academy brand.4. Collaboration and Stakeholder Management: - Foster and maintain productive relationships with key stakeholders, including educational institutions, IELTS trainers, and referral partners. - Collaborate with stakeholders to create mutually beneficial partnerships that enhance the academy's offerings and reach. - Coordinate with internal teams and external partners to align efforts and achieve common goals.5. Business Development and Networking: - Identify and pursue new business opportunities to drive growth and expand the academy's market presence. - Network with industry professionals and attend relevant events to stay updated on trends and developments in the study abroad sector.6. Social Media and Content Creation: - Utilize social media platforms and content creation skills to promote Kalam Academy's brand and increase visibility. - Develop engaging content to showcase the academy's services, success stories, and student achievements, attracting a wider audience.

Volunteered with District Administration Gurugram during the Pandemic period of Covid 19