Andy Austin

Andy Austin Email and Phone Number

Strategic Communicator, Storyteller, Copywriter and Editor @ A Wider Bridge
new york, new york, united states
Andy Austin's Location
New York, New York, United States, United States
Andy Austin's Contact Details

Andy Austin personal email

n/a

Andy Austin phone numbers

About Andy Austin

We all have narratives – the stories we tell, and the stories we’re a part of. Every interaction we have with businesses, organizations, and service providers – they’re stories, too. Is your story – the experience you offer to your prospects and customers – the one you’d really like to tell? Is it clear and engaging, or is it confusing and annoying? Is it all about them, or is it mainly (or only) about you?I’m a storyteller. With wit, intelligence, and a keen understanding of what engages and motivates people, I work with small to mid-size businesses and not-for-profits. helping them to refine their communication strategies and make their stories more effective.With more than 35 years in content and customer experience strategy, along with writing and editing for websites, interactive applications and traditional media, I'm a consummate communicator. I know how to meet the most difficult communications challenges, and I enjoy doing it.That’s my story. What’s yours?Specialties: Communication and customer experience strategy, copywriting, editing, interactive media content strategy and development, internal communications

Andy Austin's Current Company Details
A Wider Bridge

A Wider Bridge

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Strategic Communicator, Storyteller, Copywriter and Editor
new york, new york, united states
Website:
awiderbridge.org
Employees:
8
Andy Austin Work Experience Details
  • Words And Strategy
    Communication Strategy Consultant, Writer And Editor
    Words And Strategy Jul 2017 - Present
    New York, Ny
    Project-based and ongoing communication strategy consulting, along with tactical and editorial services, for start-ups, entrepreneurs, small businesses and not-for-profit organizations.
  • A Wider Bridge
    Chair Of The Board Of Directors
    A Wider Bridge Jan 2023 - Present
    New York, United States
    A Wider Bridge supports equality for LGBTQ people in Israel and equality for Israel within North American LGBTQ communities. Learn more at awiderbridge.org.
  • Addison
    Senior Strategist, Simplified Experience
    Addison Jul 2007 - Jul 2017
    New York, Ny
    Senior communication and customer experience strategy consultant, content strategist, editorial lead, writer and editor for a wide range of Fortune 500 clients, with particular focus on the financial services, health care and insurance industries.
  • Ibm Centers For Solution Innovation (Now Known As Ibm Interactive Experience)
    Content And Communications Strategy Consultant
    Ibm Centers For Solution Innovation (Now Known As Ibm Interactive Experience) May 2000 - Jul 2007
    New York, Ny
    Content and communications strategy consulting and editorial development for key internal and external clients at IBM's own interactive agency. In my final assignment, I spearheaded employee communications and culture change initiatives for the IBM CIO. For numerous other clients, both internal and external, I developed content strategies, crafted editorial content and supervised content professionals in a wide range of Web and interactive media projects.
  • Waters Design Associates
    Content Director
    Waters Design Associates Jan 1998 - Apr 2000
    New York, Ny
    Led content creation and development for all client and internal projects at this 60-person design studio and interactive media agency.I also directed all internal, external and marketing communications initiatives.
  • Interactive Imaginations
    Director, Customer Relations/Quality Assurance
    Interactive Imaginations Apr 1996 - Oct 1997
    New York City
    Built a Customer Relations department from the ground up to serve a rapidly growing population of 600,000 Riddler players and more than 10,000 Commonwealth advertising network affiliates.In addition, I took responsibility for ensuring a quality user experience and resolving issues that affected customer satisfaction.
  • Prodigy Services Company
    Customer Relations And Executive Communications
    Prodigy Services Company Apr 1989 - Apr 1996
    White Plains, Ny
    Planned and managed executive customer communications programs to enhance Prodigy's brand and engage its more than two million members. As primary online spokesman for this pioneering interactive platform and Internet gateway backed by IBM and Sears, I communicated policies, resolved concerns, and helped members get the most out of their Prodigy experience.

Andy Austin Skills

Editing Copywriting Communications Strategy Writing Internal Communications Content Development Strategic Communications Corporate Communications Digital Strategy Content Strategy Content Management Marketing Communications Strategy Editorial Email Marketing Advertising Seo Brand Development Digital Media Creative Direction User Experience Digital Marketing Integrated Marketing Media Relations Online Marketing Crm Social Media Marketing Corporate Branding Online Advertising Direct Marketing Newsletters Interactive Marketing Press Releases Information Architecture Web Content Management Social Media Web Analytics Strategic Partnerships Branding And Identity Communications Planning Thought Leadership Brand Architecture Web Content Management Public Relations Program Management Customer Relationship Management

Andy Austin Education Details

Frequently Asked Questions about Andy Austin

What company does Andy Austin work for?

Andy Austin works for A Wider Bridge

What is Andy Austin's role at the current company?

Andy Austin's current role is Strategic Communicator, Storyteller, Copywriter and Editor.

What is Andy Austin's email address?

Andy Austin's email address is ad****@****ich.edu

What is Andy Austin's direct phone number?

Andy Austin's direct phone number is (212) 229*****

What schools did Andy Austin attend?

Andy Austin attended University Of Michigan, University Of Rochester.

What are some of Andy Austin's interests?

Andy Austin has interest in Civil Rights And Social Action, Science And Technology, Environment, Human Rights.

What skills is Andy Austin known for?

Andy Austin has skills like Editing, Copywriting, Communications Strategy, Writing, Internal Communications, Content Development, Strategic Communications, Corporate Communications, Digital Strategy, Content Strategy, Content Management, Marketing Communications.

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