● Executed management buyout of the organization in conjunction with two key long-term division leaders, to acquire a boutique retail wine brand, its multiple brick and mortar locations, and two outside sales divisions.● Expanded retail operations by 25% within the first six months of ownership by purchasing, remodeling, and grand opening the first new brick and mortar location for the brand in ten years. ● Realized 7.2% operating cost savings by eliminating redundant legacy systems, optimizing labor demand, and centralizing fulfillment for all outside sales and e-commerce orders. ● Achieved a 5.6% enterprise margin increase by increasing the percentage of exclusive products, condensing active suppliers, and centralizing buying power for unified leverage.● Drove redesign of website, marketing infrastructure, and outreach protocols to align with brand standards.

● Hired to define and focus organizational strategy, while maximizing the efficiency of operational systems and processes throughout the entirety of the value chain.● Created a comprehensive reporting structure to ensure alignment of all business functions with the overarching growth initiative along with relevant oversight protocols to calibrate and improve performance standards.● Codified policies and procedures to solidify and promote a cohesive culture and common vision as the founding franchisee in coordination with newly formed franchisor. ● Oversaw daily operations to uncover areas of opportunity and optimize profitability by dramatically expanding marketing efforts and augmenting the sales staff.

● Hired to turn around distressed boutique retail wine organization specializing in direct import offerings from artisanal producers, by leading a comprehensive optimization effort for all aspects of the value chain. ● Achieved a topline revenue increase of 44%+ by developing and implementing performance-based branded processes, identifying key performance indicators, and establishing a transparent reporting and oversight protocol.● Increased EBITDA margin by 5.4% of total revenue during the first year by identifying operational efficiencies, streamlining procurement systems, and optimizing the application of limited working capital.● Streamlined divisional collaboration and enhanced synergies across a multi-unit retail operation with an e-commerce presence, a personalized concierge service, and a business-to-business sales division with a total annual sales volume of $8M.● Developed a highly effective recruiting infrastructure focused on attracting top talent and building a deep bench to prepare for anticipated rapid enterprise expansion.

● Selected to lead New England’s flagship location, reaching a total sales volume of $13M. ● Recognized with Guitar Center’s President’s Award for outstanding performance.● Awarded the Used Gear Powerhouse title for top performance chainwide in used and vintage categories.● Regarded as a top talent producer for recruiting and developing 8 of 13 general managers in New England’s District 36 over the span of 10 years.● Achieved Platinum Location status as one of the top 10 revenue generating brick and mortar stores in a nationwide chain of 280+ locations by focusing on relentless process improvement and development of sales staff.● Led region by 15%+ in several key performance indicators including average basket size, items per transaction, sales per hour, used merchandise sales, and OSAT rating.

● Managed a tier one retail location in New England, achieving total sales volume of $8.5M. ● Oversaw team of 32+ sales professionals and operations associates.● Drove performance of tier one location by focusing on continuous improvement and development of sales staff. ● Led district by 4.2%+ in comparative sales growth. ● Developed extensive management pipeline, producing 3 new general managers in New England’s District 36 over 4 years.● Recognized for superior leadership and exceptional customer satisfaction results with numerous awards.

● Established and maintained portfolio of 300+ clients in both residential and commercial lending, serving as member of one of area’s largest direct Fannie Mae lending firms.● Performed loan origination and underwriting compliance across comprehensive offering of financial products. ● Developed and executed successful direct marketing campaign, achieving 2.8% penetration and closing $2M loan volume within 6 months. ● Achieved highest closed mortgage loan percentage of 65%+ on internal leads generated from existing mortgage portfolio, exceeding all loan officers’ percentages by 25%+. ● Recognized for exceeding $16M in loan volume and exemplary customer satisfaction results.

● Managed a tier one retail location in New England, achieving total sales volume of $8.5M. ● Oversaw team of 32+ sales professionals and operations associates.● Drove performance of tier one location by focusing on continuous improvement and development of sales staff. ● Led district by 4.2%+ in comparative sales growth. ● Developed extensive management pipeline, producing 3 new general managers in New England’s District 36 over 4 years.● Recognized for superior leadership and exceptional customer satisfaction results with numerous awards.