Aday L. Email & Phone Number

Canary Islands, Spain

Global ship repair and maintenance services market.

Canary Islands, Spain

• Study of the market in the area.• Attracting new clients for the Canary Islands laundries.• Preparation of profitability studies an P&L, offers and procedures.• Coordination of the sales team of the Canary Islands plants.

Canary Islands, Spain

Business Development Representative for loyalty companies

Dominican Republic

Managment

Palm Springs, California, United States

Manager F&B

Las Palmas De Gran Canaria Area, Spain

Hollywood, Fl

• Manage the beverage department of a casino with over $17 million annual profit, spread over 145,000 square feet• Assist in managing four service bars, a poker room, center bar, lobby bar, high limits tables bar, and plum lounge• Assist in managing the casino operations 24/7• Manage a team of over 200 employees• Assist in menu item changes based on product mix reviews and guest feedback• Ensure the beverage department supports the casino by providing outstanding service to VIP guests in the restaurant and during special events• Develop and implement procedures, formats, budgets, testing, training and documentation• Responsible for standardized operations• Address customer complaints by ensuring that corrections are made whenever possible• Monitors all operational aspects of projects including set-up, daily schedules, and event management.‬• Serves as liaison with all departmental leaders to coordinate event details, to ensure a high quality customer experience.‬• Communicates a clear and consistent message regarding departmental goals to produce desired results.‬• ‪Assists in execution of departmental goals in game plans.‬‬• Monitors and analyzes project cost reports and prepares forecast as needed.‬• Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.‬• Interviews, selects and trains employees.‬• ‪Appraises employee's productivity and efficiency for the purpose of recommending promotions or other changes in status.‬‬• ‪Provides for the safety and security of the employees or the property.‬‬• ‪Monitors employee attendance and records absences/tardiness.‬‬• ‪Helps direct supervisors to achieve their own development goals.‬‬• ‪Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.‬‬

Punta Cana, Dominican Republic

• Involved in hiring, training, and management of contractors• Hired promoters and trained them to be productive sales team members• Booked events for celebrities, VIPs, and international DJs, such as DJ David Guetta• Served as sales manager and promoter for massive concerts and other events• Accountable for daily, weekly, and monthly sales targets• Developed and managed sales team and achieved the target of $4-8 million in annual sales• Handled over $1 Million in liquor procurement and inventory management• Procured office supplies and equipment• Created comprehensive, automated sales and operations systems for the club with tour operations, companies, and other hotels

Boca Chica, Dominican Republic

• Involved in hiring and training of staff• Designed bar layout and floor plan • Responsible for liquor procurement and inventory management• Handled office supplies and equipment• Designed and implemented point of sales operation system

Miami/Fort Lauderdale Area

• Trained extensively to become an operations manager for ORO Nightclub in Punta Cana, Dominican Republic.• Bartender Liv Nightclub at Miami Dolphin Stadium.• Server at Blade Sushi Lounge at Fountainbleau.

Miami, Florida

• Involved in the hiring process and training of employees• Responsible for bar operations• Handled food and beverages purchasing and inventory management• Promoted corporate sponsorships and events for venues

Miami

• Offered food and liquor service to celebrities, VIPs, and professional athletes • Worked at one of the most high-profile restaurants on the famed Lincoln Road • Received extensive training in food and liquor service at a level that caters to celebrities, VIPs, and professional athletes

Auburn, Al

• Administered and updated customer database• Planned and supplied schedules for delivery of meats in 23 different states• Interacted with customers nationwide• Expanded customer relations, especially with Italian, English, and Spanish clients• Coordinated the logistics of the firm• Spoke and interpreted in Italian and Spanish

Las Palmas, Spain

• Assisted with sales, returns, and physical inventory management• Interacted with clientele of luxury electronics devices• Involved in customer service• Responsible for monthly sales goals• Trained at the firm’s headquarters in Madrid, Spain • Developed and maintained strong customer relationships

Bachelor Of Science In Business Administration In International Business, Supply Chain Management And German Languages, Minor: Italian Studies

Activities and Societies: Completed Subjects in Majorial Studies, Including: • International Supply Chain Management • International.

Specialist Technician In Electronics, Telecommunications

Gestión De Operaciones Y Servicios Portuarios, Gestión De Operaciones Y Servicios Portuarios, A

Activities and Societies: ALFASHIP ACADEMY Industria Portuaria