Senior Software Engineer
Developed features to help customers understand their portfolio performanceBrought TypeScript to legacy repo for fewer bugs, happier devs, and faster resultsEnabled efficiency and cost savings by enabling visibility into the customer experienceIncreased company growth by streamlining and optimizing customer onboardingBuilt ground-up bank operations management front-end in React, Typescript, and react queryDesigned and built novel support tools that reduced agent effort and increased customer satisfactionCreated an automated disputes system that saved $1.1M in its first six monthsSuccessfully passed a Regulation E Audit with zero findings