Addison Ackerly Email & Phone Number

- OnQ and Front Desk Certified, Rate and Inventory trained- Handle all sales related issues- Visiting corporate clients weekly- Reach out to new clients weekly- Held sales reception weekly- Assist Area DOS in Marketing and Package plans- Assist Area DOS in Rate Maintenance- Prepared group contracts and agreements- Managed group blocks, wedding blocks, meeting rooms - Attend monthly Hilton Head Chamber of Commerce Meetings-Held weekly and monthly sales meetings with GM, AGM, Area DOS- Manager On Duty responsibilities weekly - Helped supervise housekeeping when needed (checked rooms, help with linen, etc.)- Assisted with full renovation of the hotel- Organized employee luncheons-Helped maintenance department when needed- Conducted property walks for future clients and wedding blocks- Guest services responsibilities - Responded to guest complaints on Salt Reporting as well as Trip Advisor.-Helped increase our sales/occupancy rate from January 2012 to April 2012 during and after renovation.- Attended sales training class in Charleston S.C.- Organized Reno-Unveiling party for the hotel- Planned Quarterly Action plans - Help with our Daily Complimentary breakfast set up, service and breakdown

- Handling of liquor and beer distribution- Ordering and stocking inventory through vendors- Loss prevention- Upholding local and federal laws on alcohol and alcohol distribution- Assist in organizing for various events- Managed bar staff- Helped organize, setup and execute private parties

-Ordering and stocking inventory through vendors- Loss prevention-Upholding local and federal laws on alcohol and alcohol distribution- Assisted in organizing for various events-Managing a staff of 10-Member relations in regards to F&B-Aloha POS trained- Menu building for events and special member parties- Training new staff and introducing them to members- Active in club meetings- Supervised dining rooms during lunch and dinner service- Expedited during lunch and dinner service- Provided %100 member satisfication