• Trained new servers on 12-step service model, enhancing team performance and guest experience• Delivered personalized service, contributing to a 98% guest satisfaction rate and loyalty• Organized, prepped, managed and facilitated 20+ large-scale banquets, ensuring smooth operations and memorable events with positive feedback from clients

Research Assistant under Dr. Cory Dungan• Analyzed myonuclei and myocytes to assess the impact of insulin, age, and cachexia on muscle adaptation, contributing to the advancements in understanding muscle physiology• Dissected and processed 5 muscle tissues from 7 mice, for detailed slide analysis to support research on muscle recovery and growth

• Created and implemented a project that reduced falls and injuries by 10%, improving patient safety• Developed a barcode scanning initiative to prevent medication errors, enhancing accuracy in patient medication administration and increasing compliance by 17%• Observed 10+ complex procedures, such as cesarian sections, hysterectomies, and angioplasties, gaining in-depth knowledge of surgical processes and patient care• Shadowed multidisciplinary medical teams across various hospital departments, enhancing understanding of collaborative patient care

• Delivered excellent customer service by managing guest seating, taking orders, and ensuring a positive dining experience, resulting in increased guest satisfaction and returning business• Trained new servers on restaurant protocols, ensuring they adhered to the 12-step service model, which improved overall team performance and enhanced guest experience