Addison Lackey Email and Phone Number
When serving others the pursuit of excellence should be at the forefront of all actions.I am passionate about providing clinicians the support they need to serve their clients to the best of their ability by ensuring they are comfortable documenting their clinical engagement with a high standard of excellence. I do this by working with an incredible team to engage in thorough chart audits offering clinicians individualized feedback regarding how their documentation practices might be improved to improve client outcomes. This may look like providing insight regarding how the clinician might better tailor their therapeutic engagement to the client's needs or offering insight as to how notes and forms may be more tailored to ASAM criteria of impairment for their specific level of care to prevent a potential denial of authorization from that person's insurance. I work with individual facilities and Guardian Recovery leadership to identify trends in auditing data and then translate those trends into the development of strategic initiatives to address statistically significant deficits. I have developed trainings that guide therapists in learning how to more effectively engage in treatment planning and session note writing. The efficacy of utilizing quality auditing as a tool to increase rates of authorization within substance abuse and mental health treatment is substantiated by the decreased rate of denial and increased rate of asset protection seen by Guardian Recovery since the inception of the Quality Auditing Department. The audits I perform contribute to these positive company outcomes. I greatly enjoy learning and sharing what I learn with others. What I feel is my greatest accomplishment to date within my current role is garnering subject matter expertise for ASAM, 4th Edition and developing training and educational materials to present and disseminate to more than ten clinical teams within Guardian Recovery. Also within the scope of this project was the opportunity for me to lead a project rewriting the Clinical Documentation Training Manual to better reflect ASAM 4. The Clinical Documentation Training Manual is the standardized guide which all facilities within Guardian Recovery use to inform their clinical documentation practices, supplemented with feedback from the weekly audit.
Guardian Recovery
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Clinical Quality AnalystGuardian Recovery Aug 2023 - Present• Conducts quality management, utilization review, and clinical documentation audits to ensurecompliance with Guardian Recovery standards of clinical documentation to ensure continued authorization of treatment, prevention of denial of stays, and to mitigate risk of insurance claw backs• Develop relevant subject matter expertise as required to support the growth initiatives of Guardian Recovery. This has included researching and disseminating information regarding the laws related to group therapy limits in more than five states, researching and disseminating information regarding the laws related to minimum hours per level of care in more than five states, providing training to ensure facilities in all states are performing within their legal scope, and working with administration and Chief Executives to create standardized practices across Guardian Recovery that reflect the standards of the most restrictive states we are currently operating in• Assists with all facility licensing and accreditation audits as required• Conducts weekly audits of eight treatment facilities and performs more than fifty comprehensive chartreviews to determine whether level of quality and timeliness being maintained• Provides comprehensive feedback regarding chart audits to support clinical directors and clinicians in engaging in corrective action when audit results demonstrate a need for improvement• Provides group and individual documentation training and coaching• Utilizes statistics to generate information about quality and applies those statistics to thresholds inorder to maintain standards of care• Develop training materials and conduct trainings to ensure Guardian Recovery practitioners are aligned with ASAM 4• Develop and disseminate Guardian Recovery Documentation Training Manual to standardize practices and expectations of documentation within a network of over 15 therapeutic programs
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Substance Abuse CounselorGuardian Recovery Feb 2022 - Aug 2023Largo, Florida, United States• Complete clinical intake with each admission consisting of harm risk assessment (CSSRS), biopsychosocial, and individualized treatment plan• Utilize ASAM criteria to justify admission and discharge as well as continued presence in treatment• Recognize situations of imminent psychiatric crisis and provide appropriate triage such as de-escalation, safety planning, and Baker Act assessment• Complete daily clinical contacts with each client and complete DAP note to track client progressand integration of therapeutic gains to such a standard which justifies client presence in treatment toinsurance companies upon review of chart• Lead therapeutic groups daily related to substance abuse psychoeducation, emotional processing,engaging in peer support, and engaging in therapeutic exploration of substance abuse with holistic therapies• Engage in discharge planning and utilize clinical interventions to support client in engaging in atherapeutic, mutually agreed upon discharge plan based on clinical recommendations• Engage in interdisciplinary treatment plan meetings• Correspond with client families daily
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Community Navigator; Crisis ResponseGulf Coast Jewish Family & Community Services Jan 2021 - Feb 2022St Petersburg, Florida, United States• Respond to live 911 calls dispatched from Saint Petersburg non-emergency communication center in lieu of law enforcement officers • Assessed all clients for immediate safety needs including suicidal and homicidal ideation (address these thoughts appropriately via diversion and safety planning, voluntary hospitalization, or Baker Act); also ensure client is appropriately able to care for themselves. • Connect clients to community resources in order to meet a client’s individual needs by facilitating referrals and helping clients to overcome social barriers in order to have their mental health needs met within the community• Minimize the need for law enforcement response to non-violent, non-criminal calls • Utilize therapeutic interventions to deescalate clients in active crisis such as somatic breathing exercises, motivational interviewing, engaging in mental health first aid, engaging in active listening, and empowering clients to self-determination through crisis intervention and subsequent follow up engagement• Work with diverse and vulnerable populations to help them achieve stability and high functionality within the community utilizing appropriate and effective resources
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Patient Access SpecialistWvu Medicine Jun 2019 - Sep 2020Morgantown, West Virginia, United States• Verified patient identity and advocated for triage by documenting symptoms for review by nurse.• Utilized critical thinking skills in order to quickly understand patient needs in an incredibly high stress and high patient volume environment.• Coordinated visitation of patients in the Emergency Room with medical staff. Successfully utilized de escalation skills in order to maintain a congenial environment when visitation was in violation of patient’s HIPAA protections.• Registered patients in the Emergency Room by obtaining current demographic information and verifying insurance information. Documented registration to hospital account notes to ensure there would be relevant information available should a need for follow up occur.• Remained composed in emergency situations in order to communicate efficiently with medical staff and advocate for immediate patient care. • Admitted patients seeking mental health services and rehabilitation from substance abuse to Chestnut Ridge Center ensuring that patients had their paperwork and subsequent obligations explained to them in a way they understood and that minors, wards of the state, and those who were otherwise mentally incapacitated had this done through an appropriate surrogate. -
InternMorgan County Partnership Inc May 2019 - Jul 2019Morgan County, Wv• Used statistical analysis on recent data conducted in the county to obtain information on perceptions of e-cigarette usage among students grade 6-12• Based on data, utilized graphic design skills to create a visual positive action campaign correcting false assumptions held by the target demographic• Planned a positive action campaign which can be implemented by the Partnership staff after the conclusion of the summer internship -
Americorps VistaAmericorps May 2018 - Aug 2018Morgan County, Wv• Planned, in conjunction with licensed educators, a six week summer camp program targeting low income k-5 students• Coordinated with local outreach programs and nonprofits to provide food and books to children• Successfully recruited local organizations such as the Backpack Program to help food insecure children have access to food outside of camp by sending students home with non perishable food every Friday• Coordinated with the local Boys and Girls club in order to ensure students were fed two nutritious meals and snacks during the camp day• Became responsible for 10-15 children daily. Successfully implemented lesson plans in order to prevent summer learning loss in the target population and encourage educational enrichment.• Engaged attentively with my camp group in order to ensure the children were safe and comfortable in their environment. Ensured that any special sensory or educational needs were met. -
Campus Activity AssistantPace University Sep 2017 - May 2018Pleasantville, New York, United States• Built rapport and professional relationships with multiple organizations on campus• Communicated with organizations efficiently in order to meet budget planning needs and worked collaboratively to reach mutually beneficial outcomes• Answered the department phone and email with a knowledgeable and friendly attitude. Referred people to internal and external resources as necessary.
Addison Lackey Education Details
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Master Of Social Work - Msw -
Interpersonal Communication
Frequently Asked Questions about Addison Lackey
What company does Addison Lackey work for?
Addison Lackey works for Guardian Recovery
What is Addison Lackey's role at the current company?
Addison Lackey's current role is Supporting clinicians in developing excellent clinical documentation skills through quality auditing. Developing the trainings and manuals needed to ensure standardized documentation practices..
What schools did Addison Lackey attend?
Addison Lackey attended University Of South Florida, West Virginia University.
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Addison Lackey
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addison lackey
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