Addison Morrow Email & Phone Number

As Director of Operations at Sam's Xpress Car Wash, I oversee the operations and performance of all sites across three states. I lead a team of Territory, District, and Site Managers, and ensure that WE deliver exceptional customer service, quality, and profitability. I have more than 10 years of experience in the car wash industry. Climbing the ranks has allowed me to experience all levels of customer service management, team building, and operational success. I have a proven track record of increasing sales, reducing costs, improving retention, and enhancing safety and compliance. I have also contributed to the company's growth and expansion by opening new locations, training new staff, and implementing best practices. I have strong skills in team building, operations management, and team leadership, and I am passionate about providing a fast, friendly, and clean service to our customers. I am always looking for new opportunities to learn, improve, and excel in my field.