Addison Da Silva Email & Phone Number

- Coordinating specifically with our Catering and Banquets team by seeing the execution of meetings, conferences, conventions, and special events through overseeing over 400,000 square feet of meeting and exhibit/convention space.- Managing daily operations such as pop ups, changes of banquet event orders, client requests.- Pre-Plan prior to groups arrivals onsite with Catering & Logistic Event Managers & Directors to anticipate all need and requests.

Lake Buena Vista, Florida, United States

-Processed all guest check-ins, check-outs, room assignments, and room changes for three hotels comprised of 2,619 rooms.-Coordinated with the Housekeeping department to track room status and guest roomconcerns-Tracked all guest requests and issues and ensured each need was met to guests’satisfaction-Coordinated with all front house departments, Bell Services, & Rooms Control to exceed guests expectations prior to arrival.

Lake Buena Vista, Florida, United States

Through Disney's College Program, I worked at two Disney resort properties; Disney Animal Kingdom Lodge and Disney All Star Movies Resort as a quick service representative. Throughout my program I was responsible for a variety of tasks such as greeting guests, verifying orders, and suggesting additional items as appropriate. I ensured food is fresh and adheres to quality standards, provide good judgement of food quality and production while understanding the impact of spoilage and responsible for maintaining work area restocking and cleaning.