Addison Neo Email & Phone Number

Singapore

Singapore

Part of the Covid-19 taskforce group in coordinating operations requirements, that included conveyances, liaising with internal stakeholders and case management.

In charge of Singapore Airlines' F&B operations, that includes coordinating with the culinary team to co-plan menus & new requirements; conducting random checks of flights with ground team to ensure adherence and compliance ; responsible for daily operations matters.

• Custodian of contracts and handle billing matters for more than 8 airlines accounts• Lead a team of costing officers & supervise the process of costing airline menus for meal presentations• Promote and market special festive menus and items for airlines on-board meal services as value-added services to clients• Build and maintain strong relationships with all clients at both local and HQ level through frequent engagements• Entrusted with sourcing for new potential partnerships… Show more • Custodian of contracts and handle billing matters for more than 8 airlines accounts• Lead a team of costing officers & supervise the process of costing airline menus for meal presentations• Promote and market special festive menus and items for airlines on-board meal services as value-added services to clients• Build and maintain strong relationships with all clients at both local and HQ level through frequent engagements• Entrusted with sourcing for new potential partnerships for non-aviation new revenue stream and growth• Organized a tender meal presentation in 2018 for a potential client and successfully clinched 3 year worth of contract, bringing in a new revenue stream• Supporting the team in adhoc catering events such as Changi Airport Terminal 4 Grand Opening 2018, Trump-Kim Summit 2018, Chinese New Year Lou Hei with Prime Minister and Taxi Association 2017 and 2018. Show less

Singapore

• Completed a condensed five-month programme featuring two rotations in each of the company's main arms of Food Solutions and Gateway Services.• Worked on a lean project in Inflight Catering, Purchasing department to transform existing food procurement process to increase productivity, efficiency and to reap cost optimisation benefits. Written and published the Request for Information (RFI) notice, and liaised with procurement solution vendors to brainstorm the integration process of the… Show more • Completed a condensed five-month programme featuring two rotations in each of the company's main arms of Food Solutions and Gateway Services.• Worked on a lean project in Inflight Catering, Purchasing department to transform existing food procurement process to increase productivity, efficiency and to reap cost optimisation benefits. Written and published the Request for Information (RFI) notice, and liaised with procurement solution vendors to brainstorm the integration process of the required deliverables into the platform and had successfully created a comparison list for the team leader• Worked on improving customer services in Gateway Services, Baggage Services Call Centre through coordinating with SATS Human Capital Development, external training consultancy firm in conducting training lessons to elevate service delivery to passengers; pioneered and produced the first call centre agent handbook as a handy guide to apply in staff daily course of work Show less

Singapore

• Executed quantity taking-off measurements for 3 Downtown Line MRT Stations’ projects• Facilitated the required sub-contracting tender documents and ensured a successful submission

Singapore

• Attained BizSAFE Level 3 certifications for 3 SAFRA premises within the 4 months interning period

Bachelor Of Science - Bs (Honours), Project And Facilities Management

Activities and Societies: RunNUS 2013, NUS Canoeing Club RunNUS 2013: Vice Marketing Director NUS Canoeing Club: Vice-Chairman and Club.

Singapore-Cambridge Gce A Level

Activities and Societies: YJC Arts Fusion Festival Committee, Tennis Club