Addison S. Email and Phone Number
Addison S. is a Product Owner | IT Infrastructure | MSc | MBA at Duke Energy Corporation. They is proficient in Spanish. Colleagues describe them as "I had the pleasure of working with Addison for two years at Wingate University School of Pharmacy. During this time, I was able to work with the IT department closely. Addison was extremely adept in the field of IT services. In addition, he was always very personable and approachable and provided excellent service with a smile and a very welcoming demeanor. Addison will be an asset to any organization to which he joins. I would not hesitate to work with this gentleman again." and "I got to know Addison (his preference) both in class and outside the classroom since he first enrolled in my intermediate French class. After finishing two intermediate French classes with me, he went on to take advanced classes such as French Composition and Conversation, Contemporary French literature, and Advanced Francophone Studies. He completed a French minor with outstanding works. Although Addison was majored in computer science here at Wingate University, his passion for other languages and cultures as well as his talent to comprehend them were truly exceptional among his peers in my opinion. Addison is a young man of intelligence, curiosity, responsibility, adaptability, and strong drive for success, poise and charm. He has a sense of humor and cooperation and an ability to stay focused to task. As a student his assignments were consistently on time, carefully checked and professionally presented. He demonstrated a clear understanding of the assignment goals and always performed way beyond the requirement. While his credential clearly shows you he was a very top student, I especially appreciated his creative and inquisitive mind, writing ability, and his willingness to take initiatives. He got along very well with peers and faculty alike. Moreover, he was very organized and showed distinct leadership ability. I believe, with his intelligence, his maturity, his talent, and his determination for excellence, Addison will be a success in whatever he chooses to pursue. It was a joy and privilege to have him as my student. I give him my most enthusiastic recommendation. Sincerely yours, Marc Z Yang, Ph.D. Associate Professor of French Department of Modern Languages Wingate University"
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Senior It Infrastructure AnalystDuke Energy Corporation Sep 2021 - PresentCharlotte, North Carolina, UsProduct Owner for the Integrated Command Center (ICC), managing the quality of IT operations support work and ensuring consistent team coverage Serve on hiring committee and onboard/offboard new ICC members, arranging proper training and delegating projects and support work Provide coaching and feedback to employees while cultivating and maintaining high team morale Interface with other teams both in IT and the business, maintaining positive relationships while intaking new work and managing escalations for support issuesProject manager for Microsoft Enterprise Agreement (EA) renewal, organizing a cross functional team to review and negotiate various product linesMember of critical application tiering initiative, providing technical expertise in re-tiering applications across the company and communicating with application owners along the way -
It Infrastructure AnalystDuke Energy Corporation Mar 2018 - Sep 2021Charlotte, North Carolina, UsTransform IT Operations Center into new Integrated Command Center (ICC) and aid member teams in infrastructure requests, proactive monitoring, and issue resolution of IT Infrastructure and business-critical applicationsResolve support requests within BMC Remedy related to a variety of technologies including Windows and UNIX servers, storage, virtual applications, SQL and Oracle databases, middleware, and Virtual Desktop InfrastructureParticipate on project teams to provide support and consultation including authoring technical procedures and providing training -
It/Av Support SpecialistWingate University College Of Health Sciences Jun 2011 - Aug 2015Wingate, Nc, UsFull IT support to all Health Science programs, including Polycom videoconference support and Mediasite lecture capture for distance educationManaged Active Directory, Learning Management System (Moodle), hardware and software acquisition, as well as server implementation and virtualization (VMware)Provided help desk support and trained faculty, staff, and students in technology-related fields -
Technical AssistantSoutheastern Technology Group Inc. May 2008 - Aug 2009Charlotte, Nc, UsInstalled and upgraded computers for Charlotte-Mecklenburg Schools
Addison S. Education Details
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Università Di TrentoWith Honors -
Universidad Del País Vasco/Euskal Herriko UnibertsitateaLanguage And Communication Technologies [Double Degree] -
Wingate UniversityCorporate Innovation -
Wingate UniversitySpanish -
Universidad De SevillaLanguage And Society
Frequently Asked Questions about Addison S.
What company does Addison S. work for?
Addison S. works for Duke Energy Corporation
What is Addison S.'s role at the current company?
Addison S.'s current role is Product Owner | IT Infrastructure | MSc | MBA.
What schools did Addison S. attend?
Addison S. attended Università Di Trento, Universidad Del País Vasco/euskal Herriko Unibertsitatea, Wingate University, Wingate University, Universidad De Sevilla.
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