Techstars Boston 2019

• Define product vision and strategy• Support the development and execution of the Product roadmap• Partner with Engineering teams on their product roadmaps• Drive development of the capability and tools to various teams in their daily operations• Analyze internal data, market research and industry trends to inform decision making• Work in partnership with various teams to scale operations

Management consultant in a strategic practice focused on driving client growth through technology oriented new revenue streams.Solution Architect- Developed proof-of-concept Mobile Apps to improve employee efficiency- Coordinated across various departments to identify and prioritize requirements - Negotiated the scope with key stakeholders to ensure on time completion Major Airline – Agile Transformation- Defined business case scenarios to determine optimal investment in growth initiative- Led the Agile Transformation for the Crew Technology Team- Served as Business Analyst, Quality Analyst, Scrum Master through various stages of the initiative - Trained and coached client developers on Agile developmentCloud Service Provider’s Help Center – Operational Readiness- Managed a 6-member client team to implement the Help Center for a new Cloud Service- Transformed the Online Help Strategy to solve high volume support challenges- Redesigned the Online Support experience making it more efficient and easier to navigate