Ade Dwi Anggoro Email & Phone Number

Jakarta, Jakarta, Indonesia

- Managing existing customers and acquiring new customers- Upselling existing customers with new products and solutions and offering service solutions and products to new customers such as 𝗖𝗨𝗚 𝗽𝗼𝘀𝘁𝗽𝗮𝗶𝗱 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀, 𝗦𝗩𝗖, 𝗡-𝗴𝗮𝗴𝗲, 𝗜𝗢𝗧 (𝗜𝗻𝘁𝗮𝗻𝗸, 𝗦𝗺𝗮𝗿𝘁 𝘃𝗶𝘀𝗶𝗼𝗻, 𝗗𝗦𝗮𝗮𝘀, 𝗧𝗼𝘂𝗰𝗵 𝗧𝗼 𝗧𝗮𝗹𝗸), 𝗠𝗩𝗡 𝗕𝗹𝘂𝗲-𝗰𝗼𝗹𝗹𝗮𝗿, 𝗦𝗔𝗦𝗘, 𝗢𝗿𝗯𝗶𝘁, 𝗖𝗫 - 𝗕𝗼𝘁𝘁𝗼𝗻. - Classify customers based on revenue as pareto customers- Visit, retention, intimacy and manage customers and canvasing for B2B customer segment (large and Small Enterprises).- Provide consultative sales related to the needs of corporate IT and telecommunications solutions.- Provide advocacy to customers regarding the latest solutions and services.- Create product and service presentation decks product and solutions.- Oversee product activation, follow-up on pre-sales and post-sales complaints. - Make pre and post sales administration𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁- Met sales target of 𝟭𝟬𝟯℅ with incremental 𝟳𝟬𝟬 𝗠𝗶𝗼 𝘁𝗼 𝟴𝟬𝟬 𝗠𝗶𝗼/𝗺𝗼𝗻𝘁𝗵.- Acquired new customers for 𝗦𝗩𝗖 services with Revenue of 𝟳𝟬𝟬 𝗠𝗶𝗼 𝘁𝗼 𝟭.𝟯 𝗯𝗶𝗼 /𝗺𝗼𝗻𝘁𝗵. - Acquired 𝟰 𝗻𝗲𝘄 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀, one of which is 𝗠𝗮𝘅𝗶𝗺 𝗥𝗶𝗱𝗲 𝗵𝗮𝗶𝗹𝗶𝗻𝗴.

Jakarta, Indonesia

Jakarta, Indonesia

• Conduct sales activities in accordance with the targets set by the addition of 𝟱 𝗜𝗦𝗣 new Customers every month.• Make offering price (𝗖𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝘃𝗶𝘁𝘆 (𝗠𝗲𝘁𝗿𝗼 𝗘, 𝗜𝗣 𝗧𝗿𝗮𝗻𝘀𝗶𝘁, 𝗗𝗪𝗗𝗠, 𝗩𝗣𝗡, 𝗜𝗣𝗟𝗖 𝗜𝗘𝗣𝗟), 𝗧𝗲𝗹𝗲𝗽𝗵𝗼𝗻𝘆 (𝗦𝗜𝗣 𝗧𝗿𝘂𝗻𝗸, 𝗖𝗮𝗹𝗹 𝗖𝗲𝗻𝘁𝗲𝗿 𝗡𝘂𝗺𝗯𝗲𝗿 𝗮𝗻𝗱 𝗜𝗧𝗞𝗣), 𝗗𝗮𝘁𝗮 𝗖𝗲𝗻𝘁𝗲𝗿 (𝗖𝗼𝗹𝗹𝗼𝗰𝗮𝘁𝗶𝗼𝗻), 𝗪𝗜𝗙𝗜 𝗜𝗗, 𝗨𝘀𝗲𝗲 𝗧𝘃, 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 (𝗖𝗹𝗼𝘂𝗱, 𝗦𝗠𝗦 𝗔𝟮𝗣, 𝗖𝗣𝗔𝗔𝗦, 𝗢𝗺𝗻𝗶 𝗖𝗵𝗮𝗻𝗻𝗲𝗹, 𝗙𝗶𝗻𝘁𝗲𝗰𝗵), monitor product activation, follow-up case complain after and before sales• Maintain and increase revenue from existing customers as well new customers.• Connectivity, Telephony and Digital Products that make a sale (𝗖𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝘃𝗶𝘁𝘆 (𝗠𝗲𝘁𝗿𝗼 𝗘, 𝗜𝗣 𝗧𝗿𝗮𝗻𝘀𝗶𝘁, 𝗗𝗪𝗗𝗠, 𝗩𝗣𝗡, 𝗜𝗣𝗟𝗖 𝗜𝗘𝗣𝗟), 𝗧𝗲𝗹𝗲𝗽𝗵𝗼𝗻𝘆 (𝗦𝗜𝗣 𝗧𝗿𝘂𝗻𝗸, 𝗖𝗮𝗹𝗹 𝗖𝗲𝗻𝘁𝗲𝗿 𝗡𝘂𝗺𝗯𝗲𝗿 𝗮𝗻𝗱 𝗜𝗧𝗞𝗣), 𝗗𝗮𝘁𝗮 𝗖𝗲𝗻𝘁𝗲𝗿 (𝗖𝗼𝗹𝗹𝗼𝗰𝗮𝘁𝗶𝗼𝗻), 𝗪𝗜𝗙𝗜 𝗜𝗗, 𝗨𝘀𝗲𝗲 𝗧𝘃, 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 (𝗖𝗹𝗼𝘂𝗱, 𝗦𝗠𝗦 𝗔𝟮𝗣, 𝗖𝗣𝗔𝗔𝗦, 𝗢𝗺𝗻𝗶 𝗖𝗵𝗮𝗻𝗻𝗲𝗹, 𝗙𝗶𝗻𝘁𝗲𝗰𝗵).• Conducting Suspect, Proposal, Presentation, Agreement, Negotiation, Contract, and Order.• Conducting retention of old and new customers.• Perform administrative activities, finance, and marketing related to the sale.

Jakarta Selatan, Jakarta, Indonesia

• Made target sales for 38 sales forces team ( 500 pcs/SF, with Pre Reload 5K and data package).• Input allocation and Journey plan visit sales force.• Follow proposal and Offering joint promo event with All community.• Create mobile selling at low BTS location and point of income cluster.• Acquisition all community member ( School and Non School ) at sales area south jakarta.• Maintenance and made relationship with PIC community.• Induction Trainer product knowledge SPG / SPB gadget center.• Made weekly report selling sales forces team.

Bekasi, West Java, Indonesia

• Made program Retention for end user from high to middle usage customers.• Maintenances and push sales Matrix Super Plan for > 100 Partner Store Jabotabek Area• Erafone, Oke shop, Android land,Global Teleshop, Point 2000, SES )• Supervises and push sales Matrix Super Plan For > 200 promoter sales with target Sell In applying form 75/ Month each Promoter.• Maintenances and push sales Retail Program for 22 Outlet Pareto with averagetransaction Rp. 15.000K/ Month.• Push Deposit Saldo Dompetku (Mobile Finance Services) for 10 Outlet Pareto withaverage transaction Rp. 20.000K/ Month.• Visiting and Canvassing Modern until Traditional outlet to sure visibility and affability• Create event retention for any type customers.• Offering merchant program to small business segment.• Create design flyer, brochures, banner etc.• Support gallery representative need.• Made weekly Report and analysis activity.

Jakarta Metropolitan Area

• Purpose optional print for Corporate segment & government agencies logo, brochures, Flyers, etc.• Meet or exceed the sales quotas with target sales Rp. 200.000K/Month.• Make sales calls and contact both potential and present customers.• Regularly monitor the preferences of customers.• Keep records of all interactions with customers.• Maintain contact and build lasting relationships with customers

Jakarta, Indonesia

• Recapitalization and debt repayment plan vendor• Recap and payment plan SPD MPS• Verification of incoming documents• Billing data recap MPS.• Payable input list vendor (Manual & Zahir).• Debt Reconciliation (Manual & Zahir)• Documents Filling Bank & Cash• Manufacture and delivery data for the "Monthly Closing" Financial reportszahir• Solving problems

Jakarta, Indonesia

• Make Forecast the production of all goods EVDO plan BWA (Staterpack, Voucher, Dongle’s, Mifi, Etc).• Monitor order the production of all goods EVDO plan BWA (Staterpack, Voucher, Dongles, Mifi, Etc).• Made Allocation product off all goods Evdo BWA for Regional need• Made Report Performance allocation Regional request.• Follow up with Team W/h production about production progress.• Daily checking Regional stock use SAP Application

Jakarta, Indonesia

• Purpose Broadband 3.5G Product for business partner re-seller.• Maintenance Outlet business partner re seller Walk in Center Office IM2.• Compile data price ( stater-pack broom, truff mobile, Voucher and bundling modem) for end user at outlet business partner.• Compile data selling report outlet business partner (Dealer, Subdealer, Re-seller).• Made incentive selling product broadband postpaid (prime) for Business partner.• Deliver marketing tools (Outlet & WIC IM2) and branding outlet• Compile data info market price for modem broadband HSDPA or WCDMA and competitor product or program selling.• Push purchase order dealer for service pack broom (staterpack broom, truff mobile, Voucher and bundling modem) with min quantity order • Made report visit outlet dealer and WIC or IBC IM2

Greater Jakarta Area, Indonesia

 Made program selling Broadband 3.5G for all branch Jabodetabek Regional, PT. Indosat,Tbk. Purpose Matrix postpaid Broadband 3.5G product for retail customers and corporate. Made proposal letter insentif for all AM/AE branch jabodetabek regional and NCS, PT. Indosat,Tbk. Visit Customers retail and corporate for purposing Made project brief program free modem broadband for VIP Platinum customer matrix and target subscribers 2217 members for jabodetabek area. Call customers from data list existing PT, Indosat, Tbk Purpose Matrix Postpaid product for retail customers ( Matrix Platinum, Matrix Strong, Matrix Regular, Matrix Bundling Blackberry) Visit Customers retail and corporate for purposing ( Matrix Platinum, Matrix Strong, Matrix Regular, Matrix Bundling Blackberry)

Greater Jakarta Area, Indonesia

 Complain Handling by Phone (call centre operator) For retail customers when they get trouble can’t sending sms, can’t dial number to another operator, can’t check account in query, can’t out going and incoming call, Cheek billing for paid, Etc. Complain Handling and maintained by Phone (call centre Operator) For VIP (Visit Only if They make Appointment first) and Retail Customers, trouble setting GPRS (Hand phone or Connection PC), Fax & CSD, MMS, Email, Sim Tool Kit ( STK) Blackberry, Fax, I-Memova, I-RING, IMemoffice. Visit customers VIP for setting blackberry phone, setting GPRS connection to PC and Gadget. Made report login, top 10 complaint, trend complaint, service level, ETC. Supervise representative agents for achievement target pick-up call. Complain Handling by Phone (call centre Operator) Retail agent Customers For selling product PT. Indosat,Tbk GSM Prepaid and CDMA prepaid under program sales Channel Management. Update knowledge program sales channel management for reseller outlet. Inform claim incentive reseller outlet

Greater Jakarta Area, Indonesia

 Prepared hardcopy or softcopy information about UN for requested Prepared places, schedule time, speakers workshop for all community, university, corporate, etc. Filing hardcopy information from UN headquarters and mapping to rack.

Master Of Business Administration - Mba, Strategic Management

MBA Candidate

Bachelor'S Degree, Accounting And Finance