Ade Muhdiat

Ade Muhdiat Email and Phone Number

IT Infrastructure and Call Center Operation,AD | VMWare | Avaya | Nice | Genesys | Cisco CUCM | Asterisk IP PABX @ Cigna Indonesia | PT Asuransi Cigna
selatan, east java, indonesia
Ade Muhdiat's Location
Jakarta, Jakarta, Indonesia, Indonesia
Ade Muhdiat's Contact Details

Ade Muhdiat personal email

About Ade Muhdiat

Setup and Maintenance Active Directory including Policy Maintenance such as Block USB, User menu limitation , etc.VMware virtualization setup including host and storage management also performance monitoringSetup and Maintenance Avaya Call Center, ACD, IVR Call flow, CMS Reporting, etcSetup and Maintenance Genesy System, Predictive Dialing, Campaign Management, ACD, IVR, etc.Setup and Maintenance Nice Recording system and Integration with 3rd party System.Setup and Maintenance Asterisk or Elastix IP PABX for outbound call centerMaintenance Cisco PABX System for Back office including voice mail system

Ade Muhdiat's Current Company Details
Cigna Indonesia | PT Asuransi Cigna

Cigna Indonesia | Pt Asuransi Cigna

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IT Infrastructure and Call Center Operation,AD | VMWare | Avaya | Nice | Genesys | Cisco CUCM | Asterisk IP PABX
selatan, east java, indonesia
Website:
cigna.co.id
Employees:
455
Ade Muhdiat Work Experience Details
  • Cigna Indonesia | Pt Asuransi Cigna
    It Infrastructure And Call Center Operation Assistant Manager
    Cigna Indonesia | Pt Asuransi Cigna Apr 2013 - Present
    Jakarta
    Infrastructure and Contact Center SolutionAvayaCTI IntegrationNICE Recording System Engage versionGenesys Inbound, ACD - IVR - Interactive Insight - CCPulse+ Version 8Genesys Outbound Contact Solution, Preview - Progressive and Predictive Dialing Version 8Cisco Call Manager 10.5Elastix IP PABX
    View
  • Teleperformance Indonesia
    It Infrastructure And Call Center Operation Assistant Manager
    Teleperformance Indonesia May 2012 - Mar 2013
    Indonesia
    Infrastructure and Contact Center SolutionActive DirectoryVMWare VirtualizationCisco Switch, Router and Firewall Setup and ManagementAvayaCTI IntegrationNICE Recording System Engage versionGenesys Inbound, ACD - IVR - Interactive Insight - CCPulse+ Version 7Genesys Outbound Contact Solution, Preview - Progressive and Predictive Dialing Version 7Elastix IP PABX
    View
  • Teleperformance
    Senior Telephony Engineer
    Teleperformance May 2003 - May 2012
    Jakarta
    Call Center Setup and Support Operation
    View
  • Artapala Telekomunikasi
    Avaya Engineer
    Artapala Telekomunikasi 1997 - Jul 2004
    Installation and Maintenance Avaya SystemSetup and Maintenance Call Center Permata Bank BintaroSetup and Maintenance Call Center Permata Bank Hayam WurukSetup and Maintenance Permata Bank PalembangSetup and Maintenance PABX Avaya Valdo Int'lSetup and Maintenance PABX BalindoPlease contact for more details.

Ade Muhdiat Skills

Contact Centers Call Center Development

Frequently Asked Questions about Ade Muhdiat

What company does Ade Muhdiat work for?

Ade Muhdiat works for Cigna Indonesia | Pt Asuransi Cigna

What is Ade Muhdiat's role at the current company?

Ade Muhdiat's current role is IT Infrastructure and Call Center Operation,AD | VMWare | Avaya | Nice | Genesys | Cisco CUCM | Asterisk IP PABX.

What is Ade Muhdiat's email address?

Ade Muhdiat's email address is ad****@****ail.com

What skills is Ade Muhdiat known for?

Ade Muhdiat has skills like Contact Centers, Call Center Development.

Who are Ade Muhdiat's colleagues?

Ade Muhdiat's colleagues are Selvia Dara Rizki, Fitra Aditya Siagian, Marthen Yohanes, Firman Firman, Nuni Nurdini Tejakusumah, Mariana ., Fitrio Alexander.

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