Olasimbo (Ade) Babalola Email & Phone Number

Responsible for responding to the COVID-19 emergency and the requirements of the COVID-19 Hospital Discharge Service, enabling a timely and safe hospital discharge within the 2-hour period and ensuring patient flow and to alleviate additional pressures on the system. Work closely with multi-disciplinary discharge teams, voluntary sector providers and local volunteer groups to ensure capacity is used appropriately during this emergency period and that as many people as possible are able to access reablement support. To maximise performance of serviceLine Management of Service, ensure continuation of service, improvement and any service improving plans.Lead service teams to efficient working practices.Resource ManagementQuality AssuranceComplianceService Delivery

Camden, London.

Service development- participated in the strategic development of organisation, growing service through increasing hours and maximising referral opportunities. Secured new contract with a local authority , secured private clients for the service which increased hours of service.Scheduling and Service Coordination for care coordinatorsInbound/Outbound Call ManagementRecruitmentAbsence Management Complaints ManagementRisk Assessment PlanningSupervision and Appraisal ManagementQuality Assurance

Coordinating rotas and managing new referrals from brokerageRecruiting, leading and developing Staff teamsDeveloping and sustaining excellent customer relationships.Managing a team of 60 -70 workers rotas, supervision, appraisal and training.Making Contact with Brokerage team to source for new referrals where I was able to build up hours from about 800 weekly hours to about 2000 weekly hours, I managed the largest hours in the branch.

Developing, negotiating and closing contractsManaging/developing client relationships with old and new clientsManagement of client’s quotations and processing of orders