I have the role to promote great experience for the customers in the business line. Working with the restaurant and Lounge/Club manager to ensure customer satisfaction and retention.I drive the business performance through competitive programs between managers.Promote customer engagement and feedback collection and utilisation.Operate with several other department to ensure my lines are continuously poised to deliver great service.From the science and quality background, i… Show more I have the role to promote great experience for the customers in the business line. Working with the restaurant and Lounge/Club manager to ensure customer satisfaction and retention.I drive the business performance through competitive programs between managers.Promote customer engagement and feedback collection and utilisation.Operate with several other department to ensure my lines are continuously poised to deliver great service.From the science and quality background, i conduct food related training for the handlers and maintain good hygiene.Bi weekly inspection to the group branches in Oyo, Ilorin, Ijebu for compliance and improvement.Monthly review of managers performance and audit.Prompt follow up on projects and programs that aid the business.Derive and drive business plan to yield better revenuePlan, execute and audit the process for optimum performance.Plan and execute the launch of the delivery line for the restaurant business and more.... Show less

Set the standard for the store performanceDrive the sales team to achieving result without looking backStrategise on sale building capacity and explore the opportunities available.Liase with strategic department to promote a strong brand that become household name.Build and develop a resilient team that are motivated towards achieving the set target and goal.Pioneered the first Branch of the brand Outside Ibadan, the Lekki Branch, Managed and ensure growth till time of… Show more Set the standard for the store performanceDrive the sales team to achieving result without looking backStrategise on sale building capacity and explore the opportunities available.Liase with strategic department to promote a strong brand that become household name.Build and develop a resilient team that are motivated towards achieving the set target and goal.Pioneered the first Branch of the brand Outside Ibadan, the Lekki Branch, Managed and ensure growth till time of departure. Show less

Set Monthly, Weekly and Daily target for the restaurant management team.Lead the drive for sales and training the staff member to do same per shift.Work with store management team in sale building and customer service.Liaise with appropriate offices to support the store in achieving result.Drive team building towards business advantage.Drive staff training to facilitate performance.Drive performance through competition and rewards.

Leading the store management team and other team member in achieving management set goals and targetLead the store in great customer service that promote customer return.Ensure maximum productivity and godd management of labour.Promote quality product through training and retraining of kitchen staff to impact customer experience positively.Ensure accountability of all asset and restaurant finances.Adequate monitoring of all restaurant processes to ensure compliance and… Show more Leading the store management team and other team member in achieving management set goals and targetLead the store in great customer service that promote customer return.Ensure maximum productivity and godd management of labour.Promote quality product through training and retraining of kitchen staff to impact customer experience positively.Ensure accountability of all asset and restaurant finances.Adequate monitoring of all restaurant processes to ensure compliance and conformity with the set standards.Ensure food safety and arrest all possible sources of same.Ensure safe environment for both customers and staff.Promote sales of goods both with the individual and cooperate bodies. Show less

Ensure good customer service delivery by sales persons and general staffEnsure good product delivery by adequate monitoring of processes and procedures.Promote food safety by ensuring the following are strictly adhered to:-Good Maniufacturing Practice (GMP),-Good Hygiene Practice(GHP),-Good Clean-in-Place (CIP).Conducts environmental audit and report accordingly.Assessment of staff performance based on job description and level of professionalismCarry out… Show more Ensure good customer service delivery by sales persons and general staffEnsure good product delivery by adequate monitoring of processes and procedures.Promote food safety by ensuring the following are strictly adhered to:-Good Maniufacturing Practice (GMP),-Good Hygiene Practice(GHP),-Good Clean-in-Place (CIP).Conducts environmental audit and report accordingly.Assessment of staff performance based on job description and level of professionalismCarry out competitor survey to aid improvement and competitivenessContinous and routine check on product to ensure safety and acceptability.Continous review of procedures to fit in into global best practiceResearch in line to uphold and improve productitvity.Training and retaraining of both old and new staff on new developments and trends in the industry. Show less

1. Control the quality of raw inputs from both suppliers and direct purchase.2. Storage and stocking control to minimise loss or deterioration.3. In-process control of products.4. Adequate check on critical control point to ensure zero defect in final product quality.5. Final product assessment and certification.6. Ensuring good hygiene practice( GHP), Good Manufacturing Practice(GMP), Clean-In-Place(CIP).7. Ensure food safety practice and handling.