Marketing Assistant/Customer Service
Owolabz Global Limited
Lagos, Nigeria
As a Marketing Assistant/ Customer Service Rep. at a Freight company in Lagos, Nigeria, I had the privilege of executing the following responsibilities:- Managed 20+ customer inquiries daily via phone and in-person daily, covering products, enrollments, service cancellations, and basic tech support.- Verified customer data and maintained accurate records in databases.- Achieved record-breaking leads in 5 months by educating prospects on services including freight operations, trade lanes, and billings.- Executed administrative duties such as drafting memos, letters, and reports, as well as scheduling appointments, meetings, and events..