Prince Ajayi Email & Phone Number

Canada

• Provide leadership and support to two Scrum Teams in developing software applications to generate and track service calls for clients to provide top-notch health services, and employee learning management system application system that allows employees, trainers and administrators collaborate effectively resulting in effective management service delivery, and 10% increase in clients loyalty vs same period last year.• Piloted cross-functional Agile teams through successful project lifecycles, ensuring adherence to Scrum principles and practices.• Facilitated sprint planning, daily stand-ups, sprint reviews, and retrospectives to maximize team productivity and deliver high-quality products on time.• Maintain relevant metrics to track team performance and continuously improve efficiency and delivery.• Act as liaison between product management, developers, testers, and business stakeholders to facilitate clear communication and collaboration.• Provide oversight on team's progress to ensure timely delivery of high-quality work through rigorous product testing• Identify and remove impediments to team's progress, ensuring product quality and timely delivery.• Support and guided team in implementing Scrum and Agile methodologies, ensuring alignment with Agile principles and values.• Coach team on effective utilization of Scrum Events, including Daily Scrum, Sprint Review, Retrospective, and Sprint Planning, fostering full team engagement and collaboration

Canada

• Piloted multiple Agile teams in successful delivery of software projects, BI solution development, focusing on company's data optimization to enhance performance and reliability which resulted in 20% in sales .• Led multiple Scrum teams through Agile lifecycle, including Sprint planning, daily stand-ups, backlog grooming, and Sprint retrospectives, enhancing team performance and product delivery.• Coordinated activities of cross-functional teams comprising software developers, test engineers, DevOps, and Product Owners, ensuring seamless project execution.Acted as key member in SCRUM of SCRUMs, providing status updates, identifying dependencies, and facilitating inter-team coordination.• Championed Agile methodologies within team, offering training in Scrum, Built-in-Quality, Kanban, and SAFe, significantly improving team competencies and process adherence.Facilitated effective Agile ceremonies, ensuring added value and fostered culture of continuous improvement.• Collaborated with Product Owners to refine and prioritize product backlog, ensuring clarity, organization, and alignment with project goals.Played pivotal role in Program Increment (PI) planning meetings, contributing to articulation of team PI objectives into program-wide goals for enhanced visibility and alignment.• Supported Agile Release Train (ART) events, driving risk management and facilitating Inspect and Adapt workshops to encourage relentless improvement.• Employed data analysis and metrics to identify bottlenecks, optimize team efficiency, and accurately forecast delivery timelines.• Promoted open communication and collaboration among team members and stakeholders, while proactively removing impediments to maintain project momentum and team morale.

Edmonton, Alberta, Canada

Piloted Scrum Team to Web Application and software development, deployment and maintenance focusing on outcome-based to drive continuous improvement for customer-facing applications. Optimized procedures and products through utilization of Agile and Lean principles resulting in 30% utilization and customer retention• Facilitated sprint planning, daily scrum meetings, sprint retrospectives, and product demos.• Maintained and analyzed relevant metrics to continuously improve team efficiency and performance.• Acted as liaison between product management, developers, testers, and business stakeholders to ensure clear communication and alignment.• Collaborated with Product Manager to prioritize product backlog, refine user stories, and align project objectives with business goals using Azure DevOps.• Monitor and report on team progress utilizing Azure DevOps dashboards and reporting features to track sprint velocity, burn down charts, and other Agile metrics.• Led initiatives to identify opportunities for process improvements and implement changes that optimize Agile practices.• Cultivate culture of continuous learning and self-improvement within team, providing guidance on Agile best practices.

Lagos

• Promoted and applied agile values and principles within the team, ensuring members utilize the core agile values, techniques, and principles of collaboration, prioritization, team accountability, and visibility• Use a servant leadership style to support the team by responding to issues and minimizing external distractions which disrupt the team• Coordinate all scrum ceremonies such as sprint planning, daily scrum, sprint retrospectives, sprint reviews, story grooming, release planning, and followed up on action items for continuous improvement• Train and mentor team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.• Work to gather customer requirements, clarify specifications, and translate into product backlog.

Lagos

• Developed and presented project and funding proposals.• Defined project scopes, cost estimates and schedules.• Managed projects while defining scopes, establishing schedules and estimating expenses.• Assessed vendors to confirm business and labour practices aligned with company standards.• Optimized business and management practices to improve all facets of project development and execution in all Key Account Outlets• Managed 5 brand projects to achieve first-class customer service and in-store activation• Manage trade incentive program to optimize investment in 750 retails and key account outlets

Lagos, Nigeria

• Responsible for business and strategy development in entertainment outlets, and ensured brand availability and visibility across all entertainment channels• Revamped Entertainment channel with Entertainment Loyalty Program – Driving sustainable relationships across channels, creating improved touch points and driving compliance to Trade Marketing and Distribution fundamentals• Revised and designed contractual platform for entertainment outlets with focus on improving share of space, share of voice and share of wallet resulted in 22.5% sales over past year.• Enhanced customer satisfaction by streamlining communication channels and improving response times.• Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.

Manage Lekki-Ajah

• Managed Mainland and environs and developed strategies for accomplishment of area sale target• Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.• Developed and maintained new customers following company brand portfolio guidelines• Grew business by +15% over previous year via target monitoring and strategic brand positioning• Delivering NGN 100 million monthly targets through effective collaboration with 7 direct sales representatives

Lagos

• Engaged in marketing activities to develop new customer relationships.• Proactively engaged with old and new clients in all areas of bank products and services.• Uncovered client's needs provided financial advice to clients, and provided account solutions that met their needs as well as identified sales and referral opportunities.• Negotiated accounts of 30-90 days past dues and achieved over 150% of targeted weekly receivables by communicating with customers directly to obtain relevant information and reach mutual agreement for payment.• Managed daily over 30 individual and corporate clients' directly by leveraging strong professional communication skills to ensure balance between customer care and effective collection techniques.• Achieved 110% of team's year profit before tax target through delivering superior client experience

Master'S Degree, Mba

Bsc Honour, International Relations