Prince Ajayi Email & Phone Number

Canada

• Provide leadership and support to two Scrum Teams in developing software applications to generate and track service calls for clients to provide top-notch health services, and employee learning management system.
• Piloted cross-functional Agile teams through successful project lifecycles, ensuring adherence to Scrum principles and practices.
• Facilitated sprint planning, daily stand-ups, sprint reviews, and retrospectives to maximize team productivity and deliver high-quality products on time.
• Maintain relevant metrics to track team performance and continuously improve efficiency and delivery.
• Act as liaison between product management, developers, testers, and business stakeholders to facilitate clear communication and collaboration.
• Provide oversight on team's progress to ensure timely delivery of high-quality work through rigorous product testing

Canada

• Piloted multiple Agile teams in successful delivery of software projects, BI solution development, focusing on company's data optimization to enhance performance and reliability which resulted in 20% in sales.
• Led multiple Scrum teams through Agile lifecycle, including Sprint planning, daily stand-ups, backlog grooming, and Sprint retrospectives, enhancing team performance and product delivery.
• Coordinated activities of cross-functional teams comprising software developers, test engineers, DevOps, and Product Owners, ensuring seamless project execution.Acted as key member in SCRUM of SCRUMs, providing status.
• Championed Agile methodologies within team, offering training in Scrum, Built-in-Quality, Kanban, and SAFe, significantly improving team competencies and process adherence.Facilitated effective Agile ceremonies.
• Collaborated with Product Owners to refine and prioritize product backlog, ensuring clarity, organization, and alignment with project goals.Played pivotal role in Program Increment (PI) planning meetings, contributing.
• Supported Agile Release Train (ART) events, driving risk management and facilitating Inspect and Adapt workshops to encourage relentless improvement.

Edmonton, Alberta, Canada

• Piloted Scrum Team to Web Application and software development, deployment and maintenance focusing on outcome-based to drive continuous improvement for customer-facing applications. Optimized procedures and products.
• Facilitated sprint planning, daily scrum meetings, sprint retrospectives, and product demos.
• Maintained and analyzed relevant metrics to continuously improve team efficiency and performance.
• Acted as liaison between product management, developers, testers, and business stakeholders to ensure clear communication and alignment.
• Collaborated with Product Manager to prioritize product backlog, refine user stories, and align project objectives with business goals using Azure DevOps.
• Monitor and report on team progress utilizing Azure DevOps dashboards and reporting features to track sprint velocity, burn down charts, and other Agile metrics.

Lagos

• Promoted and applied agile values and principles within the team, ensuring members utilize the core agile values, techniques, and principles of collaboration, prioritization, team accountability, and visibility
• Use a servant leadership style to support the team by responding to issues and minimizing external distractions which disrupt the team
• Coordinate all scrum ceremonies such as sprint planning, daily scrum, sprint retrospectives, sprint reviews, story grooming, release planning, and followed up on action items for continuous improvement
• Train and mentor team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
• Work to gather customer requirements, clarify specifications, and translate into product backlog.

Lagos

• Developed and presented project and funding proposals.
• Defined project scopes, cost estimates and schedules.
• Managed projects while defining scopes, establishing schedules and estimating expenses.
• Assessed vendors to confirm business and labour practices aligned with company standards.
• Optimized business and management practices to improve all facets of project development and execution in all Key Account Outlets
• Managed 5 brand projects to achieve first-class customer service and in-store activation

Lagos, Nigeria

• Responsible for business and strategy development in entertainment outlets, and ensured brand availability and visibility across all entertainment channels
• Revamped Entertainment channel with Entertainment Loyalty Program – Driving sustainable relationships across channels, creating improved touch points and driving compliance to Trade Marketing and Distribution.
• Revised and designed contractual platform for entertainment outlets with focus on improving share of space, share of voice and share of wallet resulted in 22.5% sales over past year.
• Enhanced customer satisfaction by streamlining communication channels and improving response times.
• Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.

Manage Lekki-Ajah

• Managed Mainland and environs and developed strategies for accomplishment of area sale target
• Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
• Developed and maintained new customers following company brand portfolio guidelines
• Grew business by +15% over previous year via target monitoring and strategic brand positioning
• Delivering NGN 100 million monthly targets through effective collaboration with 7 direct sales representatives

Lagos

• Engaged in marketing activities to develop new customer relationships.
• Proactively engaged with old and new clients in all areas of bank products and services.
• Uncovered client's needs provided financial advice to clients, and provided account solutions that met their needs as well as identified sales and referral opportunities.
• Negotiated accounts of 30-90 days past dues and achieved over 150% of targeted weekly receivables by communicating with customers directly to obtain relevant information and reach mutual agreement for payment.
• Managed daily over 30 individual and corporate clients' directly by leveraging strong professional communication skills to ensure balance between customer care and effective collection techniques.
• Achieved 110% of team's year profit before tax target through delivering superior client experience

Master'S Degree, Mba

Bsc Honour, International Relations