Abigail Decoster Email & Phone Number

Cleveland, Ohio, United States

Cleveland/Akron, Ohio Area

• Managing promotional content displayed on online platforms and ensuring the content is timely and accurate.• Communicating where and when online content will be visible to internal stakeholders.• Leading weekly promotion coordination meetings.• Acting as promotion subject matter expert to customers and all other departments.• Proactively coordinating with internal departments and brand managers on the creation of announcements, in-store point of purchase items, website banners and other promotional assets.

Cleveland, Ohio

• Resolving customer issues relating to the key programs within promotion operations.• Working with vendors, as needed, for fulfillment of rewards and prizes.• Set up, reset and activating program user accounts.• Updating information databases relating to program platforms.• Monitoring and responding to email-boxes dedicated to promotion operations programs.• Reporting on month-end activities.• Invoicing, as required, by platform or promotion.

Rocky River, Ohio

• Planning and executing Nine Hole Ladies Golf League weekly events tailored according to the personal tastes and budgets of the committee.• Methodically selecting and purchasing shop merchandise by meeting with vendors routinely, while staying on budget with the club’s open-to-buy plan.• Providing excellent customer service by advising customers on best styles for their body type and current trends.• Creating a pro shop environment that is visually appealing to the members of the club and upper management by updating merchandise layout and styling coinciding with seasonal changes and new inventory arrivals.• Processing invoices pertaining to the shop’s merchandise.• Entering monthly inventory inflows and outflows.

Columbus, Oh

• Meticulously selecting shop merchandise with member style preferences and sizes in mind.• Creating personalized shopping experiences for members by advising them on the best silhouettes for their body type, popular trends and product information.• Creating sales promotions and email campaigns based off events at the club, holidays, and when cycling through collections.• Updating mannequin and form styling, window displays, tables, racks and floor moves based on seasonal changes, new inventory arrivals and business needs.

Columbus, Ohio Area

• Providing excellent customer service in a friendly, timely and consistent manner.• Assisting Thirty One gifts consultants over the phone with time critical issues such as online order submittal, product and promotional questions, returns and order status.• Creating and maintaining detailed and time sensitive call log reports through the Salesforce platform.

•Data Entry, Inventory, Organization

Bachelor Of Science In Human Ecology, Fashion And Retail Studies, Option In Fashion And Interiors Merchandising

Education record