Adedapo Ogunba, B.S. Email & Phone Number

Baton Rouge, La, Us

• Performed in close coordination with both internal and external technical staff in the installation and troubleshooting of hospital hardware and software applications. • Utilized web-based ticketing system to coordinate and work daily tickets while meeting SLA targets. • Installed, inspected, maintained, and troubleshooted thick/thin client workstations, network printers, and telecommunication technologies. • Performed tier 1 network troubleshooting and repairs. • Imaged PCs using PXE Boot. • Utilized Azure Active Directory to implement basic user account configurations. • Utilized Cisco Unity to set up and configure voicemail profiles. • Utilized Cisco Unified Call Manager to configure and modify VOIP Cisco desk and mobile phones. • Converted Windows OS devices into IGEL OS devices and executed basic systems administration duties. • Coordinated several clinical application project tasks that involved the migration of our clinics from eClinical Works to EPIC. • Created training documents on the installation and troubleshooting of hospital hardware and software applications.

Baton Rouge Metropolitan Area

I am a developing, novice graphic designer. It began as a hobby but is now growing as a beautiful passion

Baton Rouge, Louisiana, United States

- Learn and employ numerous procedures to aid in the resolution of tickets.- Learn and utilize active directory.- Communicate friendly, effectively, and throughly with guests and deliver great customer service over the telephone.- Lower the workload of the systems admin and other technicians by handling tickets alone while they tend to much important matters.- Educate faculty and students on how to manually reset their passwords.- Educate faculty and students on basic computing skills and software.- Install Microsoft and Adobe products on MacOS and Windows.

United States

• Take inventory or examine merchandise to identify items to be reordered or replenished.• Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.• Compare merchandise invoices to items actually received to ensure that shipments are correct.• Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.• Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.• Instruct staff on how to handle difficult and complicated sales.• Assign employees to specific duties.• Enforce safety, health, and security rules.• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Stone Mountain, Georgia, United States

- Record details of attendance, sales, receipts, reservations, or repair activities.- Provide information about facilities, entertainment options, and rules and regulations.- Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.- Keep informed of shut-down and emergency evacuation procedures.- Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas.- Verify, collect, or punch tickets before admitting patrons to venues such as amusement parks and rides.- Inspect equipment to detect wear and damage and perform minor repairs, adjustments or maintenance tasks such as oiling parts.- Announce or describe amusement park attractions to patrons to entice customers to games and other entertainment.