*Providing Help and advice to customers using organisations product and services.*Communicating courteously with customers by telephone,email,letter and face to face.*Investigating and solving customers issues,which may be deliverables or complaints.*Achieving sales target to existing customers or residents.*Analyzing statistics or other data to determine the level of customer service the organization is providing.*Carries out other assignments as may be delegated by the Chief Operation Officer.Community & Security Management*Community Management* Overseeing effective management of the Secuirty Team* Innovative improvement to Security*Land Bank Monitoring

Duties and Responsibilities:Business Development & Strategy*Responsible for the development of a decentralized activity planning process and ensuring its adoption across the businesses.*Manages the development of corporate plans and budgets by playing a lead role in all the planning and budgeting activities performed by the business.*Establishes and reviews key strategic priorities and translates them into actionable and quantitative plans.*Responsible for the management and development of the business’s KPI infrastructure in order to facilitate analysis and reporting of performance against plans and budgets as well as strategic objectives.*Supports the maintenance of an effective strategy department inclusive of management, coaching, and development of strategy management personnel and identifying and advising on areas for enhancement and focus.*Develops different possible scenarios for the mitigation of possible risks and provides recommendations for the management of these scenarios.*Works with the business’s clients in order to realize real business issues and develop a strategy for the business’s direction from the gathered insights.Sales and Marketing*Enforcement of landlord Tenant law* Day to day management of the sales team ensuring they are on track for achieving KPI’s.Setting sales and marketing KPI’s to manage activity within the team.* Working with sales executives on approaches to building business. *Training the sales team on sales techniques and giving advice*Ensuring the sales team update the CRM effectively with all appropriate data.* Performance managing underperforming members of the sales team.* Overseeing all marketing activity and ensuring it fits with the marketing strategy. Property Management: Blocks of Flats, Duplex’s, Terraces and Commercial properties

Role: Senior Manager (Sales, Marketing, Property Dev and Estate Management) Duties & Responsibilities:• Conducts customer/market research to determine market requirements for existing and future products.• Analyses customer research, and reports on current market conditions and competitor information from time to time.• Develops and implements marketing strategies.• Plans and projects for new and existing products to meet customer needs.• Creates new businesses and identifies new customers for the company’s products and services.• Prepares, presents and follows –up on winning proposals to prospects, when necessary.• Maintains viable relationship with existing customers to satisfy their needs and keeps them delighted, retained and committed.• Maintains and develops corporate image and reputation and company brand via suitable PR activities and intellectual property management.• Develop sales pitches to corporate customers including presentations,conferences,exhibitions,road shows, individual office calls.e.t.c• Advices Management on product performance, product development, pricing and other recommendations arising from market information.• Recruits, mentors, trains and manage sales executive to drive the company’s products.• Maintains accurate records of sales and provides accurate and timely reports to management on business performance.• Handles Debt management and Control.• Liaises between the company and relevant statutory bodies.• Controls expenses to optimize cost and meet budget and business performance goals.• Appraises subordinates promptly and objectively.• Takes responsibility for the training, coaching and mentoring of subordinates.• Performs other duties and responsibilities as may be assigned by the MD/CEOEstate Management ( Rose berry Estate , Ogombo-Lekki, Roseberry Estate, Alapoti- Agbara,Prime Estate Mowe Ofada, Prime Estate Igbesa)

Role: Facility Manager Job Description:• Management and coordinate multi site on-site personnel.• Organise, coordinate meetings/conference for the company.• Ensuring building meet health and safety requirement• Prepare and maintain annual budget for building use and facility management• Ensure /strategize on prompt response to emergency (crisis management)• Directing and planning activities schedule for vendors.• Management of subcontractors in line with effective maintenance.• Multi-site management and supervision• Prepare and monitor /coordinate diesel budget and supply/usage annually.• Maintain effective services render and invoice clients accordingly.• Ensuring quick response with Strategic Facility Planning(SFP)Property ManagerJob Description: Sales & Letting• Overseeing the Marketing strategy and planning for the firm• Drove the company’s strategic business plan-specifically wining market share in the national residential sales and lettings market, with strong positioning in the commercial side of the market.• Conceptualised and worked on residential and commercial property investments projects specifically within the emerging locations of Lekki Peninsular, Lagos Ibadan expressway as well as other parts of downtown Lagos.• Grew business relationships with developers and construction companies in Nigeria in the areas of Joint Ventures, co-execution of various projects.• Schedule & attend regular high profile meetings with clients, discussing business transaction structure while selling company’s product and services to the full advantage of the company.• Identified & joint ventured with land owners in negotiating collateral backed instruments towards sourcing funding for property development projects in Nigeria from abroad.• Held at least 50 sales and Letting calls each day, prospecting new clients ,following up on transactions’ and ensuring overall positive position of company’s business activities.

Asst Manager, Property Sales and Marketing Duration: April2010- July2011 Job Description:• Supporting sales teams with market insights and competitive analysis• Defining and documenting product development plans for company wide marketing strategy.• Scripting product lines/extensions for branding promotions and awareness.• Conceptualising the brand strategy and marketing communications channels to drive the units.• Utilizing consumer insights to grow home business.• External vendor/creative agency management• Understanding the target audience and building relationships with like minded businesses to create strategic alliances stakeholders.• Communicating to the board of Directors on a monthly basis on the progress of the annual sales & marketing plan and weekly communication with the site managers.• Budget management• Responsible for short-term and long-term product development investment decisions, business development and strategic partnerships.

Business Manager Duration : Oct2009- March 2010 Job Description: • Massive renovation of the Nigerian High Commission and other Nigerian Govt Properties in the United Kingdom• Real Estate Services and Consultancy.• Effective coordination and Sales target management• Sourcing for Nigerians clientele in Diaspora for Property management and sales.• Consultancy and Property Management Services• Property Renovation.• Head marketing team• Developing and analyzing market plans• Working with marketing costs (working within budget for product &Services) for effective customer service.• Identifying potential markets• Generating Market strategies to drive sales in the Real Estate sector.• Effective coordination and Sales target management• Sourcing for high Net Worth clients to meet my designated sales target• Consultancy and Property Management Services

Role: Customer/Staff Relationship Executive Duration: Oct2008- Oct 2009 Job Description :• Formulating and implementing marketing strategies as the product and industry life cycle changes.• Carrying out in-house research activities.• Analysing competitors and matching up their strategic moves.• Developing new market for product launch• Attending to customers’ needs and rendering quality advice.• Carrying out effective relationship marketing with customers• Giving appropriate and relevant information to customers.• Making sure the code of business conduct and ethics are maintained while serving customers