User Experience Researcher
Current• Planned, designed, and executed qualitative and quantitative research studies to gather insights on user needs, behaviors, and pain points while interacting with JobRedy.io• Conducted user interviews, surveys, and usability testing to gather qualitative and quantitative data on user behavior and preferences.• Analyzed research data to identify user pain points and opportunities for product enhancement.• Collaborated with designers and product managers to incorporate user feedback into product development cycles.• Developed user personas, journey maps, and user scenarios to guide design decisions.• Presented research findings and insights to stakeholders, ensuring alignment with business objectives.• Developed Comprehensive User Personas: Created detailed user personas based on extensive research, which became a cornerstone for product development and marketing strategies.• Optimized Onboarding Process: Identified critical pain points in the onboarding process through user feedback, leading to a 30% reduction in drop-off rates for new users.