Project Management and Business Analytics

o Project coordination, implementation and rollout o Integration, commissioning and rollout of new enterprise businesso Enterprise Service Management and customer relationship retainingo Data Centers and major POP sites operations control (Active equipment)o Coordination of problem management with the vendor and enterprise customerso Initiating weekly operational meetings with tech team and commercial teamo Service management coordination and vetting of RCA with… Show more o Project coordination, implementation and rollout o Integration, commissioning and rollout of new enterprise businesso Enterprise Service Management and customer relationship retainingo Data Centers and major POP sites operations control (Active equipment)o Coordination of problem management with the vendor and enterprise customerso Initiating weekly operational meetings with tech team and commercial teamo Service management coordination and vetting of RCA with customers KPIo Adjustment and realignment of network operations services in line with the business continue changing focus Special Project:• Successfully coordinated LTE RFP with Vendors• Coordinated LTE trial project  Achievements:• Successful coordination of new DWDM communication setup across the network• Successful coordination of internal auditing of DWDM and SDH mapped circuits• Led the team that successfully setup mini-MPLS system on the network using Layer-2 switches and aggregators• Successful integration of service management functions into network operations center• Successful taking over of OFC MS from Vendor and managed it with internal team Show less

o Project coordination, implementation and rollout o Integration, commissioning and rollout of new enterprise businesso Enterprise Service Management and customer relationship retainingo Data Centers and major POP sites operations control (Active equipment)o Coordination of problem management with the vendor and enterprise customerso Initiating weekly operational meetings with tech team and commercial teamo Service management coordination and vetting of RCA with… Show more o Project coordination, implementation and rollout o Integration, commissioning and rollout of new enterprise businesso Enterprise Service Management and customer relationship retainingo Data Centers and major POP sites operations control (Active equipment)o Coordination of problem management with the vendor and enterprise customerso Initiating weekly operational meetings with tech team and commercial teamo Service management coordination and vetting of RCA with customers KPIo Adjustment and realignment of network operations services in line with the business continue changing focuso General management of the NOC (day to day activities) Implementation and managing of new projects on both access and enterprise networko Managed services administration —performance and delivery o Configuration management of BTS and BSC on both Nortel and Huawei network (Multi-Vendor)o Managing of leased lines (NPLC/IPLC) and enterprise customers circuitso Ensure maintenance of service level KPI and QoS.o Negotiation with the infrastructure provider and other network vendors for all engineering activitieso Performance and change management controlo Interfacing with other departments and third party vendors (Helios and Ericsson) to resolve network issueso SDH / DWDM Operations and maintenanceo Manage Resource Inventory, workforce, & logisticso Track, Survey, Manage & Analyze network failure, Localize failure, Correct & Recover network failure o Conducting ATP for newly commissioned network nodes and enterprise circuits (NPLC) nodes before operations takeovero Communication of network faults to the management team through SMS, E-Mails. o Co-ordination of third parties for timely delivery of network across the country. o Responsible for providing Network Incidence report, network status report and Network Summary report periodically. Maintaining the backup register, and ensure the backups are taking as per the given schedule. Show less

o Supervision of CBSS Overseas projecto Commissioning and deployment of Huawei new BSS equipmentso EVDO configuration and data segmentation for QoSo Fault troubleshooting and proffering solutiono Planning and coordination of overseas staffso Coordination of BTS rollout and project implementationo Quality check and control of installed componentso Hardware installation of RAC and PDSN cabinetso Software installation and debugging of CDMA RACo Debugging of… Show more o Supervision of CBSS Overseas projecto Commissioning and deployment of Huawei new BSS equipmentso EVDO configuration and data segmentation for QoSo Fault troubleshooting and proffering solutiono Planning and coordination of overseas staffso Coordination of BTS rollout and project implementationo Quality check and control of installed componentso Hardware installation of RAC and PDSN cabinetso Software installation and debugging of CDMA RACo Debugging of short message serviceso Debugging of Packet data network and AAA for authentication (PDSN/AAA)o Installation and debugging of M2000 for network monitoring using sun Microsystemso Risk forecasting and time managemento Project scheduling, implementation, acceptance and hand-overo Connection of RAC to Alcatel switch and configuration of V5 Interface between the two switch Show less