Adedayo O.
AeroLeads people directory · profile

Adedayo O. Email & Phone Number

IT Helpdesk Analyst at CBM IT
Location: Edmonton, Alberta, Canada 5 work roles 3 schools
LinkedIn matched
✓ Verified Jul 2026 3 data sources Profile completeness 86%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
IT Helpdesk Analyst
Location
Edmonton, Alberta, Canada

Who is Adedayo O.? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Adedayo O. is listed as IT Helpdesk Analyst at CBM IT, based in Edmonton, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Adedayo O..

Adedayo O. previously worked as Customer Service/Product Support at Turbotax Canada and Customer Service Advisor at Concentrix. Adedayo O. holds Cybersecurity Specialist from Cdi College.

Company email context

Email format at CBM IT

This section adds company-level context without repeating Adedayo O.'s masked contact details.

CBM IT

Review company-level records connected to Adedayo O. before choosing the right outreach path.

Profile bio

About Adedayo O.

I'm a dedicated and results-driven IT professional with over 4 years of experience, I thrive on leveraging technology to solve business problems and drive innovation. My expertise spans various domains, including network administration, cybersecurity, and cloud computing.Throughout my career, I have consistently delivered high-quality solutions, streamlined processes, and enhanced system performance. My key competencies include:Technical Expertise: Proficient in MS Windows, Python, Azure, Linux, VPN, Routing and switching, and Servers.Project Management: Experienced in leading cross-functional teams and managing projects from inception to completion using methodologies.Cybersecurity: Skilled in implementing robust security protocols to safeguard sensitive data and ensure compliance with industry standards.Problem-Solving: Adept at diagnosing technical issues and providing effective solutions to improve system reliability and user satisfaction.Cloud Computing: Extensive experience in deploying and managing cloud-based solutions to enhance scalability and operational efficiency.My professional journey has been marked by a commitment to continuous learning and adaptation to the ever-evolving tech landscape. I hold certifications in Cybersecurity, CompTIA A+, Network+, and Google IT Support Professional Certificate, reflecting my dedication to staying at the forefront of industry advancements.I am passionate about collaborating with like-minded professionals and organizations to drive technological innovation and achieve strategic goals. I am always eager to take on new challenges and contribute to the success of my team.Let's connect and explore how we can work together to leverage technology for transformative results.

Current workplace

Adedayo O.'s current company

Company context helps verify the profile and gives searchers a useful next step.

CBM IT
Cbm It
IT Helpdesk Analyst
AeroLeads page
5 roles

Adedayo O. work experience

A career timeline built from the work history available for this profile.

It Helpdesk Analyst

Current

Edmonton, Alberta, Canada

Provide first-level technical support to clients through phone, email, and onsite visits to ensure their computers function correctly, enabling them to complete business tasks.Diagnose and resolve hardware, software, and network issues promptly.Communicate effectively with clients to understand their technical problems and offer the right solutions.Document all support activities, including troubleshooting steps, resolutions, and client interactions.Perform remote troubleshooting and offer step-by-step technical assistance in a timely manner.Utilize specialized help desk support software to remotely access and control end-user's computers for troubleshooting, diagnosis, and resolution of complex issues.

Jun 2024 - Present

Customer Service/Product Support

Turbotax Canada

Canada

• Resolved an average of 13 customers' technical issues per day via phone, and consistently maintained a high customer satisfaction rating of 95%+ • Guided customers navigate our online platform, and desktop software, resolving technical issues, and guiding them through installation, account setup, and troubleshooting processes• Updated customer records and interactions using Salesforce CRM, ensuring data accuracy and compliance with privacy regulations

Mar 2024 - May 2024

Customer Service Advisor

Canada

• Investigated and resolved customer complaints and issues, achieving a 90% resolution rate, and earning praise from customers for excellent problem-solving skills • Upheld company policies and procedures, including data protection and privacy regulations, to safeguard customer data and maintain confidentiality• Implemented customer feedback initiatives, analyzing survey results, and implementing process improvements

Jan 2023 - May 2023

It Help Desk Technician

Masadec Ltd.

Lagos State, Nigeria

• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software• Respond to users experiencing difficulties with computer• Provide advice and training to users in response to identified difficulties• Collect, organize, and maintain a problems and solutions log for use by other technical support analysts• Research and evaluate new hardware and software technology and assisted in making decisions on the cost-benefit analysis of new purchases

Sep 2019 - Oct 2022

Data Entry Specialist/ Administrative Officer

Masadec Ltd.

Lagos State, Nigeria

• Processed client's orders, payments, and refunds accurately and efficiently, reducing transaction errors by 25% through meticulous attention to detail • Collaborated with cross-functional teams including sales, marketing, and product development to address customer concerns and improve overall customer experience.• Implemented an efficient electronic filing system, reducing file retrieval time by 40%+

Jan 2018 - Aug 2019
3 education records

Adedayo O. education

FAQ

Frequently asked questions about Adedayo O.

Quick answers generated from the profile data available on this page.

What company does Adedayo O. work for?

Adedayo O. works for CBM IT.

What is Adedayo O.'s role at CBM IT?

Adedayo O. is listed as IT Helpdesk Analyst at CBM IT.

Where is Adedayo O. based?

Adedayo O. is based in Edmonton, Alberta, Canada while working with CBM IT.

What companies has Adedayo O. worked for?

Adedayo O. has worked for Cbm It, Turbotax Canada, Concentrix, and Masadec Ltd..

How can I contact Adedayo O.?

You can use AeroLeads to view verified contact signals for Adedayo O. at CBM IT, including work email, phone, and LinkedIn data when available.

What schools did Adedayo O. attend?

Adedayo O. holds Cybersecurity Specialist from Cdi College.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Adedayo O. you were looking for.

View similar profiles