Adedoyin Ajibade Email & Phone Number

Lagos State, Nigeria

- Respond to customer inquiries and provide technical support via phone, email, and chat in a timely and professional manner.- Provide first level troubleshooting to resolve technical issues.- Complete detailed reports listing requests for technical assistance, steps taken to resolve them and a specific date.- Communicate effectively with customers to understand and resolve their technical problems.- Conduct remote troubleshooting using remote desktop applications and helpdesk software.- Provide timely and accurate customer feed-back and follow up to ensure problem resolution.- Actively update maintain and monitor all aspects of computer networks.

Lagos State, Nigeria

Respond to over 200 chats per day on the company’s live chatAnswer an average of 50 calls per day in a high volume call center environment.Resolve customer complaints and ensure calls are handled in a professional and prompt mannerConsistently earned ‘above average’ or ‘excellent’ on call and chat quality evaluation.Train and assist entry-level customer service officers by helping them improve their listening skill,communication and multi-tasking abilities.

Nigeria

Welcomes visitors by greeting them, in person or on the telephone; answering or referringinquiries.Greet visitors and direct them to the appropriate office or individuals. Proffering solution to all customer complaints and inquiries. Respond to queries in person, via telephone or email. Maintain general company records systems to uphold accurate files. Compose letters, memos and emails.

Lagos State, Nigeria

Higher National Diploma, Electrical And Electronics Engineering, Upper Credit

Education record