Adeeb Ebrahim Email & Phone Number

Cape Town, Wc, Za

Cape Town, Wc, Za

Austin, Texas, United States

The Admissions Coordinator is responsible for providing excellent customer service to clients, their family members, and referral sources. They receive and process the inquiry calls from the queue. They accurately qualify prospective clients for admission by gathering appropriate data including allinformation necessary to verify insurance coverage, all clinical and medical information needed for screening, and referral source information for follow-up and marketing. They assist in locatingsuitable treatment resources when an individual is not appropriate for admission and follow up on prospective clients who have contacted the company requesting information.

City Of Cape Town, Western Cape, South Africa

• Conduct staff performance reviews, assess needs, cost/benefit analysis and other operational strategy assessments.• Establish a high standard for productivity, quality, and customer service as well as define user guidelines.• Develop company systems for customer interaction and voice response and control the implementation process.• Manage and improve center performance through performance monitoring, problem resolution, system audits and quality assurance measures.• Aid human resources department in recruitment process by interviewing potential hires and outlining clear job expectations.• Prepare annual budget after estimating necessities, correcting overspending, analyzing cost variance and scheduling expenses.• Summarize, collect and analyze call centre trends and data for regular performance reports.• Oversee system maintenance and upgrade implementation. Call for repairs and troubleshooting as needed.

Seattle, Washington, United States

a. Following the client's appointment setting process daily, calling cold andinterested prospectsb. Logging all prospects in the CRM and keeping an accurate record of datac. Booking calendar events to schedule prospects in for appointmentsd. Keeping a log of all scheduled appointments and providing invoices to get paid

Florida, United States

An Appointment Setter’s responsibilities include ensuring that potential clients might be interested in our products and services and scheduling a time with each potential client so they can meet one-on-one via Zoom with our organization’s Sales Representatives.Schedule consultations between the prospective client and a Sales RepresentativeKeep a detailed log of calls, including those which were not answeredAttempt to contact prospective clients whom you have been unable to contact

City Of Cape Town, Western Cape, South Africa

• Perform duties of Sales Manager• Staff Payroll• Contract Management• Lead Generation• Sales Floor Cost Analysis

Cape Town, Western Cape, South Africa

• Oversee the performance of Sales Team Leaders• Recruitment, Interviewing, Onboarding and Training of new staff• Monthly & weekly reports• Resolving irate client disputes• Closing deals

Cape Town, Western Cape, South Africa

• Managed both a sales team and an administrative team, with both the sales manager and admin manager reporting to me at a large telecommunications company• Developed team culture focused on group success and individual growth• Enhanced sales operations with the implementation of cloud-based systems• Managed compliant administrative and financial records.• Oversaw work of clerical staff adhering to legal processes• Initiated sales meetings to discuss targets, marketing campaigns, and strategy improvements for deficient areas.• Created and documented standard procedures required to sell, implement, and bill for new products.• Drafting Court Orders for clients who are deemed to be financially over-indebted• Drafting recission applications for clients who have been through the Debt Review process and proving that they are now no longer financially over-indebted

Newlands, Cape Town

Cape Town Area, South Africa

The role of the claim assistant entail:Claims: Logging claims as well as assisting stores logging claims during the implementation phase of the new claims logging system•Managing claims by divisiono Assessing the claim for accuracy, validity and completiono Notifying respective stakeholders for action points and remedial interventionso Capturing and recording all components of the claim for record purposeso Outlining and assessing claim losseso Review and analysis of claim costs against initial incidento Managing the claims process and stakeholders o Claim closure following successful completion of the claim• Analysis and reporting on claims • Claims notification: Quantification and reporting of high value losses to relevant stakeholders• Risk identification and mitigation strategies• Appointment of claim assessors and forensic analyst to investigate claims

Cape Town Area, South Africa

> manage department> maintain hygiene standards> order stock> replenish stock

Bachelor Of Commerce (B.Com.), Retail Management

worked on weekends as an assistant to a real estate agent

Matric